Aryo Primagati

Experience

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  NXP Semiconductors

  Feb 2008 - Jul 2008

  Intern Engineer

  In a 6-month graduation internship program, conducted a feasibility study to assess technical readiness of a state-of-the art technology. The objective of the project was to provide a technology solution to enable wireless power transmission over a computer chip.

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  ISIS - Innovative Solutions in Space BV

  Sept 2008 - Feb 2011

  Satellite Engineer

  Driving the development of a new technology product for nano-satellite application. Responsibilities held:- Extended company’s product portfolio in satellite telecommunication technology by managing a new product development through defining product requirements and specifications, conducting product design, build and test activities. - Supported management on the establishment of overall products and technology roadmap and strategy for the company’s satellite telecommunication product line. Show less

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  Accenture

  Feb 2011 - Feb 2017

  Play a key role in client engagements as Project Manager and Solution Architect in CRM enterprise application implementations (i.e. Salesforce) to transform and improve client’s commercial and operational processes in multiple leading ASEAN enterprises across industries.Responsibilities including: - Managing project planning, scoping, resourcing, overseeing the production of deliverables, and leading teams of analysts and developers in Salesforce implementation project. - Influencing and directing decisions that result in optimal client success by translating business requirements into well designed and sustainable Salesforce solutions, presenting viable solution options to business and IT stakeholders, and providing industry best practices.- Optimizing project efficiency as it relates to analyze, design, build, test, deployment and after-care support of enterprise level solutions through agile methodology.- Expending Accenture Salesforce practice through business development initiatives, presales activity, and directly maintaining client and vendor relationships.- Application expert in the area of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Salesforce1 Mobile, Chatter, & Veeva with deep hands-on experience. Main Project Involvement:- Global Consumer Goods Company (SG) -Project Manager & Solution Architect on implementation of Salesforce CRM (Sales Cloud) solution in Singapore, Indonesia, and Australia. Leading a team of 12 consultants and developers (onshore and offshore).- National utility company (MY) - Solution Architect on implementation of Salesforce CRM (Sales Cloud) solution.- National media company (SG) - Funtional Lead on implementation of Salesforce Call Center (Service Cloud) solution. Show less Play a key role in client engagements as Project Lead, Solution Lead, and Functional/Business Analyst in CRM enterprise application implementations (i.e. Salesforce) to transform and improve client’s commercial and operational processes in multiple leading European enterprises across industries.Responsibilities including: - Managing project planning, scoping, resourcing, overseeing the production of deliverables, and leading teams of analysts and developers in Salesforce implementation project. - Influencing and directing decisions that result in optimal client success by translating business requirements into well designed and sustainable Salesforce solutions, presenting viable solution options to business and IT stakeholders, and providing industry best practices.- Optimizing project efficiency as it relates to analyze, design, build, test, deployment and after-care support of enterprise level solutions through agile methodology.- Expending Accenture Salesforce practice through business development initiatives and directly maintaining client and vendor relationships.- Application expert in the area of Salesforce Sales Cloud, Service Cloud, Marketing Cloud (i.e. Pardot, ExactTarget), Salesforce1 Mobile, Chatter, & Veeva with deep hands-on experience.Main Project involvements:- Global Leasing Company (NL) – Project Lead / Solution Lead on global Salesforce CRM implementation in 30 countries ( > 2000 users ). Leading a team of analysts and developers.- Global Leasing Company (NL) – Functional Lead / Business Analyst on global Salesforce Sales Cloud / Contact Center, Marketing Automation, and Mobile app implementation projects.- Global Leasing Company (NL) – Country Deployment / Functional Lead to implement application Salesforce Sales Automation / Sales Cloud solution.- Global Pharmaceutical Company (DE) – Functional Analyst on a global implementation of Veeva – Salesforce based CRM solutions specific for the Global Life Science industry. Show less

  • Associate Manager

    Nov 2015 - Feb 2017

  • Sr. Consultant

    Feb 2011 - Oct 2015
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  IQVIA

  Mar 2017 - Aug 2019

  Project Manager - Technology Solutions Asia Pacific

  About IQVIA: Quintiles and IMS Health have come together to become IQVIA, The Human Data Science Company. IQVIA commits to providing solutions that enable life sciences companies to innovate with confidence through technology in order to ultimately drive human health outcomes forward.Main role responsibilities including:- Leading regional CRM implementations and deployments in life sciences companies as Program and Project Manager in Asia Pacific.- Acting as Client Partner in providing continous client servicing and consultation to ensure maximum adoption.- Subject Matter Expert in next generation Salesforce-platform-based CRM product (propriertary) for life science industry vertical. - Leading development of regional offerings for Analytics/BI solution in Commercial Performance Management for life science industry, by leveraging company’s vast syndicated data asset.- Extend company’s regional market footprint in technology solutions by leading business development and presales activities in Indonesia. Show less

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  Grab

  Aug 2019 - now

  Driving regional operational excellence through process reengineering and technology automation. Leading regional strategic projects and digital transformation initiatives in Merchant Acquisition & Onboarding, Merchant Engagement, Sales Enablement, Demand Generation, and GTIN Item Attribution across Grab verticals (Food, Mart, Pay).Servant leader, managing 5 Program Managers. Leading digital transformation program to harmonise and implement single Onboarding and CRM platform across Grab’s Merchant and Enterprise businesses regionally by leveraging Salesforce platform. Program Manager and acting Scrum Master for Salesforce Center of Excellence. Establish Agile delivery process, manage requirements pipeline a d priorities.

  • Head of Planning & Strategic Projects, Regional Center of Excellence

    Jul 2024 - now

  • Head of Strategy & Operations, Merchant Experience

    Apr 2021 - Jul 2024

  • Regional Product Owner, Merchant Onboarding and CRM Salesforce

    Jan 2020 - Mar 2021

  • Lead Program Manager, CRM Salesforce

    Aug 2019 - Dec 2019