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Ajit Pandey

Customer Service Advisor

249 followers

Delhi, India

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Timeline
About me
Service Head- Delhi at Concorde Motors India Ltd
Education
- Sikkim manipal university
  2009 - 2011
  Master of Business Administration (M.B.A.) Marketing A
  M B A
- S B T E Bihar
  1997 - 1999
  Diploma Mechanical Engineering Mechanical
- Kendriya Vidyalaya
  1984 - 1996
  12th Science
  PCM and Bio
Experience
- Santosh Motors
  Apr 2000 - May 2002
  Customer Service Advisor
  Commercial Vehicle Segment
- Gurgaon Highway Motors
  Jun 2002 - May 2005
  Customer Service Advisor
  Commercial Vehicle Segment
- Cummins Inc.
  Jun 2005 - Sept 2006
  SERVICE ENGG
  Use skill to solve critical technical issues, diagnose the problem related to the vehicle like Engine problem, missing, noise, starting, etc And Handling workshop operation in the shift.
- MARUTI SERVICE MASTERS
  Oct 2006 - Jul 2012
  ASSISTANT MANAGER
  Managing Service Operations with focus on implementing policies & procedures; developing / streamlining systems; handling repair & maintenance of various automobile vehicle related complaints etc
- T V Sundram Iyengar & Sons Limited
  Apr 2012 - Apr 2014
  Deputy Manager
  Responsible for handling of two DTC / DIMTS Depot.Resourceful at maintaining business relationship with clients and subscribers to achieve quality service & resolving their service related critical issues.,Enterprising leader with sound abilities in taking quick decisions and devising viable solutions to problems.
- Carnation Auto India Pvt. Ltd.
  May 2014 - Aug 2015
  General Manager
  Head of Service at Noida Sector 5 Unit, Business Development, Customer satisfaction and Profitability.
- Jagmohan Motors Ltd
  Sept 2015 - Sept 2017
  General Manager
- Concorde Motors India Ltd.,
  Sept 2017 - now
  Service Head, Delhi
Licenses & Certifications
- Bronge Master
  Maruti Suzuki India Limited