Matthew Meeker

Experience

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  A+ Outboard Repair, Inc.

  Nov 2017 - Jul 2019

  Outboard Motor Mechanic

  • Troubleshot, diagnosed, and repaired issues related to boats, motors, accessories, and trailers• Actively contributed to sales and marketing efforts, promoting, and selling new and used marine equipment• Engaged with customers to address specific technical inquiries and provide insights into equipment operation and resolution strategies• Conducted hands-on installations of accessory items, including live-wells, macerators, fish finders, sonar, radar, trolling motors, batteries, wiring, lighting, audio equipment, and Emergency Position Indicating Radio Beacons (EPIRB)• Conducted thorough water tests on equipment post-repairs to ensure quality and functionality• Involved customers in the testing process, explaining equipment operations, upgrades, or repairs Show less

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  PD Systems

  Jul 2019 - May 2020

  Field Services Engineer
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  PD Power Systems, LLC

  May 2020 - May 2021

  Field Services Engineer

  • Oversaw manufacturing and testing of medium-voltage (4160V) 800-kilowatt Deployable Power Generation and Distribution System (DPGDS)• Managed material and service requisitions, supervised subcontractors, and facilitated bidding processes• Administered contracts and coordinated field activities for seamless execution during manufacturing and testing• Ensured quality assurance by orienting, training, assigning, scheduling, and providing guidance to subcontractor management teams and factory workers• Took charge of coordination and tracking of purchase orders (POs), submittals, and comprehensive project close-out tasks• Provided technical support for installation, commissioning, and troubleshooting of DPGDS and subsystems• Addressed maintenance, training, Product Quality Deficiency Reports (PQDR), readiness, and sustainability issues• Offered valuable input and recommendations for PQDRs prepared by the Government quality team• Actively participated in the incorporation of Government-approved engineering changes and retrofits Show less

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  AMPRO Inc.

  May 2021 - Aug 2022

  Project Manager

  • Fostered transparent communication with clients for consistent updates and collaborative project schedule management• Secured necessary permits for project operations, playing a pivotal role in the process• Adeptly managed contract budgets, conducting thorough reviews for process optimization• Executed the creation of comprehensive quotes and proposals for surveys, repairs, and planned work• Generated purchase orders, ordered materials for projects and fleet vehicles, and strategically scheduled equipment• Crafted and maintained short and long-term schedules for a 12-15 member technician team• Conducted regular meetings with GM, Operations Manager, and stakeholders to discuss scheduling and resolutions to challenges• Took charge of coordinating fleet vehicle service schedules post-project closeouts• Maintained the service log and documented fleet equipment issues for cost analysis and warranty services. Show less

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  WriteLoss™ - Claim Write Inc.

  Jun 2022 - Jan 2024

  Client Services Manager

  • Efficiently addressed and resolved client complaints, ensuring satisfaction• Responsively handled inquiries, documenting interactions within the CRM system• Fostered seamless communication and coordination with colleagues, contributing to a collaborative work environment• Prioritized open communication to build enduring client relationships• Collaborated with the Production Director to establish and uphold department goals• Showcased multimedia skills by capturing and editing diverse digital assets• Actively participated in creative brainstorming sessions for innovative content strategies• Contributed to efficient organization and accessibility of content, emphasizing consistency and quality• Provided valuable assistance in managing existing and creating new websites• Conducted thorough analysis and proofreading for accuracy in digital content. Show less