Lucas Goings

Experience

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  Ritters Frozen Custard

  May 2014 - Oct 2023

  Manager

  -Implemented a standardized hiring and interviewing process, reducing onboarding time by 50%, while improving quality of the new hires-Managed a team of up to eight employees, ensuring exceptional customer service and satisfaction, through training and regular coaching/development-Analyzed sales trends to understand positive and negative drivers of the business, such as: weather, promotions, competitive activity, and events to enable a more accurate forecasting process-Developed a data-driven approach to manage inventory while considering current supply, lead time, shelf life and demand forecast Show less

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  DRiV Incorporated

  Jan 2024 - May 2024

  Student Intern

  -Led a team of 6 to automate the analytical data decision making for the purchasing department, resulting in a cost reduction of 40%-Met with clients to understand their needs and expectations regarding machine learning software solutions aimed at improving operational efficiency-Performed RFP with multiple companies to compare product capabilities like data security and accuracy-Partnered with the tech team to do a real-world, small-scale test of the top contenders to present a data-driven business case and recommendation to the leadership team Show less