Simran Auluck

Experience

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  Balance by Rohit Bal

  Oct 2017 - Mar 2018

  Visual Merchandiser and Stylist

  Handling store, clients and sales in the store. (Front desk). Assisted in in-store visual merchandising.

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  Surreal Design Studio

  May 2019 - Jun 2019

  Summer Design Intern

  Contributed ideas during strategic and conceptual brainstorming sessions. Applied creative abilities and trend knowledge to realign designs with current demands. Created models of current designs to use in presentations and aid in refining processes. Submitted rough drafts to clients and management to gain approval.

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  Superdry

  Dec 2020 - Oct 2021

  Assistant Store Manager

  Assisted customers, answered questions, and resolved problems for stellar customer service. Co-ordinated merchandising by planning floor layouts and displays, implementing resets and sales signage placement.

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  Fresh Golf Solutions

  Jan 2023 - Oct 2024

  Social Media Marketing Manger

  Grew the company's LinkedIn account, maintaining a 190% page view rate in 4 months.Create, edit, curate, publish and share content across 3 social channels ensuring a cohesive online brand identity. Track, analyze and report monthly analytics and KPIs to management using Google Analytics.Pitch, develop and produce content on LinkedIn resulting in 60% follower growth in 3 months.Write copy for social posts with 100% grammatical accuracy.

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  Cogent Integrated Business Solutions Inc.

  Feb 2023 - Jun 2023

  Social Media Marketing Intern

  Created content for social channels ensuring a cohesive online brand identity. Pitched, developed and produced short video content on Facebook, Instagram and LinkedIn resulting in brand growth in four months. Collaborate with the marketing team to design organic media campaigns resulting in 20% increase in brand awareness. Created, pitched and developed content for various clients including an NGO, restaurants and a music band for their marketing and increasing brand awareness. Show less

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  RBC

  Jan 2024 - Feb 2025

  Client Services Advisor
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  Land Title and Survey Authority of British Columbia

  Feb 2025 - now

  Customer Service Representative

  Answer inquiries from customers regarding routine processing matters as well as information specific to Land Title services, procedures and requirements and other LTSA services; provide information about other resources as appropriate.Prepare a variety of system-generated legal notices and certificates in accordance with established policies and procedures.Verify and process a variety of documents to expedite the work of Land Title Examiners and other LTSA staff.Process and record customer transactions and payments in accordance with established policies and procedures.Perform general clerical and administrative duties such as stocking, filing, data entry, etc.Retrieve physical and digitized records for customers and in support of internal LTSA staff. Show less