Thomas Duliban, MSW

Experience

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  Community College of Philadelphia

  May 2015 - Apr 2016

  Orientation Leader

  • Served as a liaison between the college, counselors, and new or prospective students.• Instructed new incoming students about the available resources and important locations on campus.• Connected with hundreds of new students on a weekly basis by answering their questions about the college.

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  Temple University College of Education

  Aug 2018 - May 2019

  Academic and Social Coach at Institute on Disabilities

  • Provided academic and social support for students with intellectual disabilities or on the autism spectrum.• Accomplished students’ academic and social goals by tailoring sessions to students’ needs and interests.• Organized circle of support meetings to evaluate students’ progress and challenges.

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  Pond Lehocky, LLP

  Aug 2018 - Jan 2019

  Legal Intern

  • Reached out to veterans to complete intakes for traumatic injury protection (TSGLI) claims.• Contributed to case development by reviewing clients' medical records and other documents.• Analyzed testimonies and medical records to compile findings of fact for an attorney.

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  Pond Lehocky, LLP

  May 2019 - Sept 2019

  Client Service Representative

  • Interviewed clients for social security disability claims by evaluating their medical and work history.• Compiled and submitted documentation for legal analysts and attorneys to review.• Guided clients by answering their questions regarding social security disability (SSDI and SSI).• Utilized time by completing intakes between 20 to 35 minutes and maintained 100 to 150 calls a day.• Increased case acceptance by completing three to four intakes a day.

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  Rosen Injury Lawyers

  Jul 2020 - Dec 2020

  Client Relations Specialist

  • Completed intakes with clients nationwide for pharmaceutical drugs and defective medical device lawsuits.• Interviewed veterans for 3M defective earplugs lawsuits and retained 2-3 qualified veterans a week.• Managed cases by documenting case progress and following up with clients to return retainer packets.• Guided clients to complete retainer packets electronically and retained 3-5 new clients a week.

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  Barber National Institute

  Jun 2021 - Oct 2021

  Community Employment Specialist

  • Advocate for individuals with developmental disabilities in an employment setting. • Provide job support by accompanying individuals at jobsites and helping them successfully complete their job tasks and responsibilities. • Assist individuals with their professional growth by preparing individuals to take on new job tasks, responsibilities, and communicating on their behalf with management.

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  SPIN Inc.

  Nov 2021 - Aug 2023

  • Advocate for people with intellectual and developmental disabilities in employment settings.• Provide job coaching services for a caseload of 10 individuals ranging from the youth to the elderly. • Support individuals with their growth by helping them become independent at their workplaces. • Ensure individuals are consistently productive at work through daily job coaching.• Train individuals on new job tasks and responsibilities by modeling them.• Coach individuals on professionalism and conduct at their workplaces. • Meditate conflicts between individuals, customers, coworkers, and employers. Show less • Advocated for people with intellectual and developmental disabilities in employment settings.• Provided job coaching and development services for a caseload of 15 individuals.• Obtained 7 job placements with 85% of caseload retaining their jobs after 3 months of working.• Found competitive employment opportunities through business research and community mapping.• Networked with managers in Philadelphia and surrounding counties to develop employment opportunities.• Ensured individuals are consistently productive and successful at work through daily job coaching.• Facilitated OVR services such as Job Shadowing and Work-Based Learning Experiences. Show less

  • Job Coach

    May 2023 - Aug 2023

  • Employment Specialist III

    Nov 2021 - May 2023
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  Temple University

  Aug 2023 - May 2024

  Graduate Extern, Wellness Resource Center

  • Developed health and wellness programming for graduate students. • Coordinated with a campus community of 10,000 graduate students to promote health and well-being. • Facilitated workshops such as Hustle Culture, Imposter Syndrome, and Self-advocacy. • Advocated for underrepresented groups and brought their experiences to light through programming. • Partnered with other student organizations and departments on campus to create workshops. • Presented at student-led conferences, such as the Inclusive Leadership Conference (ILC) • Spearheaded the development and partnership of mental health programming for medical students. Show less

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  U.S. Department of Veterans Affairs

  Aug 2023 - May 2024

  Social Work Intern

  • Provided comprehensive case management for veterans with traumatic brain injuries (TBIs), addressing complex medical, psychological, and social needs through telephone counseling and periodic outreach. • Facilitated interdisciplinary team collaboration, working with neurologists, social workers, physical therapists and other healthcare providers to deliver holistic care, addressing immediate and long-term needs. • Participated in interdisciplinary department meetings to discuss case progress with the Polytrauma/TBI team. • Led a weekly psychoeducation group for 23 Veterans, fostering peer connection and support through sharing strategies for managing the challenges of living with a TBI. • Completed 3 biopsychosocial assessments monthly and 6 triage assessments weekly. • Maintained compliance with federal regulations and VA polices to ensure ethical and high-quality care for veterans and their families. Show less

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  PATH (People Acting to Help), Inc.

  Jul 2024 - Apr 2025

  Crisis Worker

  • Provide immediate crisis intervention for individuals experiencing acute mental health emergencies.• Conduct mental health assessments to evaluate risk factors, including suicidality (CSSRS), substance misuse, self-harm and potential harm to others.• Support individuals with individuals being admitted to a crisis response center (201 and 302).• Collaborate with first responders (police and fire department) to support individuals in crisis.• Ensure client's safety through community stabilization and de-escalating highly stressful situations.• Develop safety plans in partnership with clients and their families to prepare for future emergencies.• Educate clients and families on coping strategies, available resources, and conduct follow-ups.• Utilize trauma-informed practices to deliver compassionate and culturally competent care to individuals from diverse backgrounds. Show less

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  Community Behavioral Health

  Mar 2025 - now

  Clinical Care Manager - Psychiatric ER