Florina Murar

Experience

• 

  Scoala nr.1 Pantelimon

  Sept 2008 - Jun 2010

  Secretary
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  Raiffeisen Bank Romania

  Jul 2010 - Jun 2016

  Collect client feedback about their experience.Develop relationships with clients and key personnel.Elevate complaints and feedback to the relevant departments.Meet with clients to establish their needs.Promoting and selling bank products ( Bank deposits, bank credits, opening accounts for companies, making payment orders). Collect client feedback about their experience.Develop relationships with clients and key personnel.Elevate complaints and feedback to the relevant departments.Meet with clients to establish their needs.Promoting and selling bank products ( Bank deposits, bank credits, opening accounts for companies, making payment orders).

  • Retail Banking Specialist - Colentina Office

    Mar 2013 - Jun 2016

  • Banking Officer - Delea Veche Office

    Jul 2010 - Feb 2013
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  Lifecare Essentials România

  Jun 2016 - Sept 2023

  Oversee the relationships of the company with its most important clients. responsible for obtaining and maintaining long term key customers by comprehending their requirements.Building strong relationships with strategic customers, identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.Contribute in sustaining and growing the business to achieve long-term success.Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.Acquire a thorough understanding of key customer needs and requirements.Expand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely manner.Serve as the link of communication between key customers and internal teams.Resolve any issues and problems faced by customers and deal with complaints to maintain trust.Play an integral part in generating new sales that will turn into long-lasting relationships.Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Show less

  • Director Sales Division

    Jul 2022 - Sept 2023

  • Regional Sales Manager

    Dec 2020 - Jun 2022

  • Area Sales Manager

    Apr 2019 - Nov 2020

  • Key Account Manager

    Sept 2017 - Mar 2019

  • Sales Representative

    Jun 2016 - Aug 2017
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  "Cezar Nicolau" Technology High School

  Sept 2023 - now

  Professor of Economics