Vera Ljung

Experience

• 

  ALTEN

  Oct 2005 - Aug 2012

  Engineering Consultant and part time Student Relations Manager

  In my role at ALTEN, I leveraged my expertise in mechanical engineering and CAD to provide valuable insights and solutions to clients. I successfully managed employer branding initiatives targeting KTH, the Royal Institute of Technology, resulting in increased visibility and engagement with top talent. Through collaborative teamwork and innovative problem-solving, I achieved measurable improvements in client satisfaction and project outcomes.

• 

  Atlas Copco

  Jan 2006 - Jan 2008

  Technical illustrations and information (Consulting Assignment)

  Developed customized technical illustrations and information for pneumatic and electrical tools, collaborating with cross-functional teams to meet customer needs.• Produced spare parts, safety, and assembling instructions, as well as user guides for various tools.• Worked closely with designers, market, and service managers to ensure accuracy and quality.

• 

  Atlas Copco Craelius

  Feb 2010 - Aug 2010

  Mechanical Design Engineer (Consulting Assignment)

  • Implemented DHD drill hammers in Movex and Vault systems for efficient drilling operations.• Oversaw the successful transfer of drilling rig Mustang F4 from production in Italy to Sweden.• Collaborated with cross-functional teams to ensure seamless integration and operation of new equipment.

• 

  Scania Group

  Sept 2010 - Nov 2020

  • Led the start-up of a cross functional e-mobility team at Sales & Marketing, implementing agile methodologies for disruptive innovation in user-friendly services based on data.• Developed and elaborated on various business models and customer journeys, focusing on innovation horizon 2 and 3.• Collaborated with the team to create new solutions within Connectivity and e-Mobility at Scania • Managed global strategies and communication for truck launches worldwide, including sales force training and production ramp-up.• Led Scania's participation at UITP international congress, showcasing sustainable public transport solutions.• Oversaw market introductions for new truck generation in construction applications across Europe and Eurasia, Asia, Africa, Oceania, and Middle East. As the Project Manager Global Market Introductions at Scania Group, I successfully led the introduction of new products, such as hybrid buses, and coordinated Scania's participation at major international exhibitions. My efforts resulted in increased market visibility and strategic partnerships. • Developed global strategies for product launches• Managed cross-functional collaborations• Executed participation at international exhibitions • Specialized in adapting vehicles to customer requests with short lead times.• Implemented workflow improvements to enhance efficiency and productivity.• Collaborated with cross-functional teams to ensure timely delivery of customized vehicles.

  • Concept and New Business solutions manager within Connectivity and e-Mobility

    Oct 2018 - Nov 2020

  • Project Manager Global Market Introductions, S&M Project office

    Feb 2017 - Sept 2018

  • Project Manager Global Market Introductions, Buses & Coaches

    Sept 2012 - Jan 2017

  • Mechanical Design Engineer – Customized Vehicles (Consulting Assignment)

    Sept 2010 - Aug 2012
• 

  Tacton

  Aug 2021 - now

  Lead pan-European Professional Services organization at Tacton, driving strategic solution implementation and customer engagement.Develop team structures and continuous process improvements to build scalable, customer-centric operations.Foster cross-functional collaboration, innovation, and agility to align Professional Services strategy with overall business goals. Led Nordic Customer Success organization at Tacton, driving strategic alignment and operational excellence. Improved internal Engagement Score (eNPS) from -13 to +33 within a year. Fostered cross-functional collaboration between sales, product management, and delivery teams.

  • Director Professional Services Europe

    Jan 2024 - now

  • Director Success Delivery Nordics

    Aug 2021 - Dec 2023