
Karthick Ganesh
Hotel operation trainee / F&B Executive

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About me
F&B Hotel professional having more than decade of experience in industry passionate about F&B in hotels & healthcare sector
Education

MNU Jayaraj Nadar Hr sec school
2002 - 2005Bsc( Catering degree & Hotel Management) Hotel, Motel, and Restaurant Management
Madurai Kamraj University, Madurai
2002 - 2005Bachelor's degree Hospitality Administration/Management A
Experience

Mahindra Holidays & Resorts India Limited
May 2005 - Aug 2007Hotel operation trainee / F&B ExecutiveGot exposure to all F&B outlets, SOP's Handled Room service operation for 56 cottages Tea room is multicuisine buffet restaurant serves all major meals Played a key role in conducting New Year & Xmas eve

Grand Hyatt Mumbai
Jan 2008 - Dec 2015Team leader, planning the next meal period operation.Maintain effective communication with kitchen to ensure orders are reaching on time.Conducts team briefings regarding daily sales, VIP inhouse, Handle with care guests follwups, preferences Preparing beverages and deliver in standard time with garnishesGet the Mis -en place ready for Dinners Making Gluhwine & bar setups.Submission of Inventory to controller /Stock management order taking & service to guestBreakfast service & turn around service, bar service, Room service, service in Discothequemaintain the restaurant cleaning and Hygiene ( Maintain ISO records for Coffee machine maintenance.
Team Leader
Aug 2013 - Dec 2015Bartender
May 2012 - Jul 2013Bar Waiter
Jan 2008 - May 2012

Hyatt Hotels Corporation
Dec 2015 - Sept 2021Assistant Restaurant Manager• Resolved customer queries and issues using effective communication and service recovery follow ups.• Developed team communications and information for meetings.• Collaborated with team members to achieve target results.

Thangam grand hotel
Dec 2021 - Feb 2022Assistant Food Beverage ManagerOverall monitoring of 5 Event venues and 1 restaurant /In room DiningBooking and sale of Event Venues.Resolving guest queries & Tie up promotion with Zomato/Swiggy.

Excelus Learning Solutions - A Quess Company
May 2022 - nowFood & Beverage Trainer
Apollo Sindoori Hotels Limited
Sept 2023 - Sept 2024Operations Manager
Licenses & Certifications

Safesteps certification
EcolabJul 2017
Certified Training Professional
Grand Hyatt GoaJul 2013
Bar master
Pernod RicardJun 2012
Honors & Awards
- Awarded to Karthick Ganesh10 years of service with Hyatt Grand Hyatt Goa Oct 2018 Loyal associate of Hyatt staff member
Volunteer Experience
Nation service scheme volunteer
Issued by Jayaraj Nadar Higher Secondary School - India on Sept 2004
Associated with Karthick Ganesh
Languages
- enEnglish
- taTamil
- hiHindi
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