Kamal Mostafa

Experience

• 

  Parfois

  Jan 2014 - Oct 2016

  • Developed store strategies aimed at attracting more customers, increasing foot traffic, and enhancing profitability• Achieved sales targets by training, mentoring, and offering feedback to store employees• Ensured customer satisfaction• Upheld exceptional store conditions• Provided insights on purchasing trends, customer preferences, and profitability• Presented creative concepts to increase market share• Conducted performance evaluations to identify training requirements for staff• Addressed and resolved issues arising from both staff and customers Show less

  • Store Manager

    Mar 2015 - Oct 2016

  • Assistant Manager

    Apr 2014 - Mar 2015

  • Cashier

    Jan 2014 - Apr 2014
• 

  TALLY WEiJL

  Oct 2016 - Mar 2017

  Area Manager

  • Communicated regularly with store managers and headquarters to provide updates on performance, initiatives, and challenges• Prepared and presented reports on key performance indicators, trends, and opportunities• Ensured compliance with company policies, procedures, and legal requirements• Ensured that stores are effectively promoting products and driving foot traffic• Addressed customer complaints and feedback in a timely and professional manner

• 

  Parfois

  Mar 2017 - May 2019

  Area Manager

  • Managed the annual budgets and business plans for each of Parfois’ regional partners, to ensure profitability• Oversaw the implementation of action plans developed by various departments at the headquarters (such as Logistics, Visual Merchandising, and Marketing) for the stores• Developed and executed strategies and initiatives to enhance product quality, adapt collections to market demands, and drive sales with efficient stock turnover• Provided guidance and support to the franchisees' local teams, including tasks such as recruitment, performance assessment, and training, to ensure compliance with Parfois' procedures and best practices• Collaborated closely with store teams, delivering training in Operations, Visual Merchandising, and Customer Service to enhance performance and customer experience Show less

• 

  Ansar Group of Companies

  May 2019 - now

  • Assist in overseeing the day-to-day operations of malls and retail centers within the group, across all its geographical regions including Qatar, Bahrain, UAE, and Oman• Monitor financial performance and analyze variances• Coordinate events and activities to drive foot traffic and enhance the overall customer experience• Oversee maintenance and repair activities to ensure that properties are well-maintained and comply with safety standards• Assist in recruiting, training, and supervising staff members, including In-Charge personnel and administrative staff• Monitor and uphold high standards of customer service throughout the properties• Respond to emergencies and implement crisis management procedures as necessary• Conduct market research and analysis to identify trends and opportunities for growth Show less • Coordinated with staff to maintain cleanliness, organization, and visual display standards• Set sales targets and developed strategies to achieve them• Monitored sales performance and implemented initiatives to maximize revenue• Trained and motivated sales staff to meet and exceed sales goals• Ensured high levels of customer satisfaction by providing excellent, prompt service• Managed inventory levels to ensure adequate stock availability and minimize stockouts• Coordinated with suppliers and vendors for timely replenishment of inventory• Prepared regular financial reports and interpreted the data• Negotiated terms and conditions, as well as pricing with suppliers• Collaborated with senior management in Qatar to develop and implement strategic initiatives Show less

  • Assistant General Manager

    Aug 2023 - now

  • Showroom Manager

    May 2019 - Aug 2023