Mumbi Thande

Experience

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  Sodexho at Venable Law firm

  Dec 2003 - Feb 2008

  Head Cashier, Admin Assistant, Client Liaison, Supervisor Level III
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  Technical Resources International Corp.

  Aug 2008 - Aug 2009

  Regulatory Associate

  Skilled Regulatory Professional with Expertise in FDA Submissions, Process Improvement, and Cross-functional Collaboration.1. Managed FDA regulatory document preparation and submission, ensuring compliance with quality standards.2. Trained and supported staff on FDA submission processes, enhancing team efficiency.3. System testing and troubleshooting.4. Played a key role in launching the company's new website, meeting timelines and quality standards.

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  Bowie State University

  Jan 2010 - May 2012

  Graduate Assistant

  Supported the faculty with administrative and academic tasks, including preparing coursework, managing student records, and facilitating communication.

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  Hanover Staffing/ NCE

  Jul 2012 - Dec 2012

  Office Administrator

  1. Business Development- Assisted in the completion and successful submission of CBE Certification, 8 (a) Certification submission documents and general business licenses.2. Contract Administration:- Apply for solicitations and follow through with submissions of the required paperwork, acting as primary point of contact for contractors and government agencies.3. Human Resources - Recruited, interviewed and placed candidates in various D.C Government contractor positions, ensuring compliance with government regulations. Show less

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  AutoZone

  Jan 2013 - Jun 2013

  Parts Service Manager

  1. Managed day-to-day operations in the department, ensuring efficient service delivery and high customer satisfaction.2. Provided expert guidance and support to customers, identifying and recommending appropriate parts and solutions for their vehicles.3. Trained and supervised staff, promoting team collaboration and enhancing customer service.4. Managed inventory levels, ensuring accurate stock availability and timely replenishment of parts.5. Ensured compliance with company policies and procedures, including health and safety regulations.6. Collaborated with the management team to identify opportunities for increasing sales and improving operational efficiency. Show less

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  OSI MANAGEMENT INC

  Mar 2014 - now

  Lead all operational functions, contribute key insights and strategies for high-level decision-making and review systems for company growth.1. Human Resources Management: Recruit, select, train, assign, schedule, coach, counsel and discipline employees2. Business Development: Introduce office service products and spearhead sales to potential clients, driving revenue growth and client retention.3. Customer Service Optimization: Design quality controls and customer-service standards for client satisfaction.4. Problem Solving: Resolve complex client problems closely with department heads to improve workflow efficiencies.Key Achievements:a.)Improved operational efficiency through streamlined processes and enhanced team collaboration.b.) Expanded client base by 15% by introducing innovative service offerings and strengthening partnerships. Show less

  • Chief Operating Officer

    Mar 2021 - now

  • Operations Manager

    Mar 2014 - Feb 2021
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  The Patridge Group LLC

  Aug 2023 - now

  Founder

  Managing various consultancy roles under Partridge LLC to provide top-tier consultancy services, which include project management, business certifications, administrative support, and virtual assistance:1. Managing high-profile projects eg: - Logistics, Venue Coordination and Administrative support for large-scale events such as the 27th Annual International Fathers and Family Practitioners Conference 2024 for NPCL.2. Expanding the company's portfolio eg: - Partnering with Virtual Experts Ke, a virtual assistant company, to facilitate U.S. client acquisition and serve as a fiscal sponsor for Virtual Experts due to Partridge LLC’s comprehensive U.S. certifications.3. Building a sustainable and collaborative work environment by ensuring compliance and leading the company's strategic direction, positioning it as a critical player in the U.S.-Kenya business landscape. Show less

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  Virtual Experts KE

  Sept 2023 - now

  Partner

  1. Leveraging my extensive network and business acumen to foster relationships with potential U.S-based clients2. Fiscal sponsorship for Virtual Experts Ke, using Patridge LLC's U.S. certifications to manage key financial and operational functions, ensuring both compliance and trust with U.S. businesses.3. Contributor to team-building efforts within Virtual Experts Ke, focusing on improving employee retention through organized events that highlight the company’s culture.4. Involvement in monthly strategy check-ins, help shape the operational direction and responsibility structure of Virtual Experts, ensuring efficiency and adaptability as the company grows. Show less

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  House of Gladys

  Nov 2023 - now

  Director

  1. Governance - aligning the company with all legal and operational standards for a seamless and legitimate business operation2. Building a global customer base - serves as a bridge to global markets, specifically focusing on expanding the brand's U.S.-based clientele.3. Spearheading Marketing Initiatives - such as partnerships with platforms like ShopsZetu, and sponsoring campaigns to elevate the brand’s visibility and sales.4. Strategic Leadership - blend regulatory diligence with creative business expansion5. Launching key initiatives, including sponsoring the company’s website, which has amplified the brand's online presence and visibility. Show less