Jeanne B.

Experience

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  Bed Bath & Beyond

  Aug 2004 - Nov 2010

  Operations Manager

  Promoted to manage and operate the receiving and front end departments for a domestic merchandise retail store that provide consumer goods for homes and businesses.KEY DELIVERABLES• Store Performance: Managed a store that generated approximately $11.4 million$ in sales/year.• Operations: Monitored merchandising standards, inventory control, ordering of merchandise, training and development of 6 managers and 30 associates, and operational integrity of the store. Received Most Improved Operations Scorecard Award.• Logistics: Oversaw the freight flow process including: scheduling of freight, processing, planning, and putting away of merchandise of approximately 700 cartons a day.• Staffing: Assisted with hiring, employee scheduling, and payroll processing of 50 employees through KRONOS.• Other: Supervised the store Loss Prevention program. Successfully opened the Dartmouth, Nova Scotia store in December 2009. Show less

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  Gander Mountain Distribution Center

  Nov 2010 - May 2012

  Shift Supervisor

  Selected to lead the supervision and day-to-day activities for a retailer distribution center that provided a full range of hunting, fishing & camping gear, boating & automotive needs.KEY DELIVERABLES• Employee Management: Supervised 20-30 employees while also leading the training of employees and people leaders in policies and procedures within the outbound and inbound departments. Administered performance reviews and corrective action as needed.• Performance Management: Monitored and adjusted resources to ensure all KPI’s were met.• Logistics: Utilized internal warehouse management system (WMS) as well as RF technology. Show less

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  Coca-Cola Refreshments

  May 2012 - May 2014

  Merchandising Supervisor

  Staffed, trained, evaluated, and developed team members. Supervised daily sales and merchandising activities. Scheduled team members to meet the demands of the business. Visited accounts to monitor adherence to merchandising standards. Managed team within labor and OPEX budget. Ensured account and customer standards are met, including proper POS is executed and maintenance of company assets

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  HOMEGOODS INC

  Jun 2014 - now

  Operations Supervisor

  Recruited to join a home fashions merchandise organization to supervise all daily operations and ensure on-time delivery. KEY DELIVERABLES• People Management: Supervise and direct day-to-day activities for up to 30 associates.• Collaboration: Partners with all departments to ensure KPIs are met. Supervises multiple areas within the Inbound, Processing, and Outbound departments to ensure they meet the demands of the business.• Process Improvement: Engages with associates in order to improve work methods and overall output/hour (OPH), while also maturing the culture/morale in the department. Selected to be part of the front end Green Belt Project resulting in increased time efficiencies. Redesigned the ordering process and layout of supplies in order to manage our weekly supply usage.• Operations: Created ID cards for receivers to help them identify load types, indirect codes, and box sizes. Developed a purge program for the inbound department to ensure dock flowed properly. Created departamental handoff spreadsheets and training checklists for the HomeGoods network. Show less