Deep Enrich
Rumon Sinha
Senior Escalation Engineer
506 followers
Greater Bengaluru Area
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About me
Deputy Manager
Education
St. Edmund's College
2010 - 2013Bachelor of computer applications Computer Programming, Specific Applications
Experience
Convergys
-Senior Escalation Engineer
Concentrix
Feb 2014 - nowHandling a team and make them proficient enough for a brighter future. Take on new challenging roles and responsibilities
Deputy Manager
Jun 2023 - nowDeputy Manager
Feb 2014 - nowAssistant Manager
May 2020 - Jun 2023Subject Matter Expert
Feb 2014 - May 2020
Licenses & Certifications
- View certificate
Design Thinking for Innovation: Prototyping and Testing
SkillsoftDec 2023
- View certificate
Data Literacy for All Bootcamp: Session 2 Replay (May 2023)
SkillsoftDec 2023 - View certificate
Design Thinking for Innovation: Stakeholder Engagement
SkillsoftDec 2023 - View certificate
Getting to the Root of a Problem
SkillsoftOct 2022 - View certificate
Design Thinking for Innovation: Brainstorming and Ideation
SkillsoftDec 2023 - View certificate
Data Literacy for All Bootcamp: Session 1 Replay (May 2023)
SkillsoftDec 2023 - View certificate
Data Literacy for All Bootcamp: Session 3 Replay (May 2023)
SkillsoftDec 2023 - View certificate
Being a Fair and Caring Manager
SkillsoftOct 2022 - View certificate
Maximize Your Productivity by Managing Time and Tasks
SkillsoftJun 2023 - View certificate
Design Thinking for Innovation: Defining Opportunities
SkillsoftDec 2023
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