
Brian J Gills
Park Ranger (Interpretation)

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About me
Insurance Agent and Information Technology professional.
Education

ACI Learning
2024 - 2024Computer User Support Specialist ProgramActivities and Societies: Axelos ITIL 4 Foundation Certification CompTIA A+ Certification CompTIA Network+ Certification CompTIA Security+ Certification ACI Learning trains the leaders in Audit, Cybersecurity, and Information Technology. We work behind the scenes to help prepare the everyday heroes among us—creating meaningful personal, professional, and business outcomes that impact lives.
Experience

National Park Service
May 2000 - Jun 2005Park Ranger (Interpretation)Supervised, reviewed and evaluated the work of staff and volunteers. Oversaw the work of contractors assigned to specified parks. Enforced parks codes and regulations, including the issuance of citations for parking violations occurring on federal park lands. Responded to emergency situations, notified the appropriate medical, law enforcement and/or fire response organizations and administered first-aid and CPR. Directed and presented interpretive presentations, public outreach and other environmental activities. Assisted and provided information to park visitors, educated the public by conducting interpretive tours and other activities, and coordinating group use permits. Show less

Gills Law Firm
Jan 2009 - Sept 2011IT Support TechnicianInstall desktops and laptops, VoIP phones and printers. Upgrade hard and software application for multiple users.Update user passwords, store, order and replace printer’s ink or toner cartridges, Update documentation, develop user guides for internal software or processes.Run deduplication software on archival data, Troubleshoot problems from users. Order software or hardware as new employees join offices. Create, work on, and close service requests.

Uplifting Louisiana
Feb 2010 - Jan 2021OwnerNon Profit organization for the uplifting of Louisiana!

State Farm
Apr 2012 - Jul 2015Sales ProfessionalSelling Auto and Home Insurance, Auto Loans Auto Refinance, bank certified for credit card sales. Provide service to customers. Give each customer a life needs analysis. Review beginning of the day to scan any documents needed to the company. Contact customers about past due bills in order to keep our retention percentage high. Have weekly meetings to discuss any new changes in the office. Train other employees as needed on ABS changes, DSS and SFPP. Come up with word tracts to help create sale conversations and role play with other employees after work hours. Show less

Gills Profession LLC
Feb 2015 - nowInsurance AgentIndependent Agency selling personal and commercial insurance (auto, home, business, health, life, flood, bonds) through various Companies.

Farmers Insurance
Jun 2020 - Sept 2022Insurance Agent
Licenses & Certifications

CompTIA A+ (Pending)
CompTIA
CompTIA Network+ (Pending)
CompTIA
CompTIA Security+ (Pendng)
CompTIA
ITIL 4 Foundation (Pending)
PeopleCert
Volunteer Experience
Mentor/Tuter
Issued by Big Brothers Big Sisters of America
Associated with Brian J GillsRole Model
Issued by Big Buddy - Baton Rouge on Jul 1996
Associated with Brian J Gills
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