Sanjay Chinta

Experience

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  Raffles Solution Private Limited(Thakral Group)

  Dec 2006 - Feb 2009

  Senior Desktop Engineer

  Deputed at JP Morgan Chase as Sr Desktop Engineer  Headed system administration and support functions for around 5000 users of the deputed company. Maintaining users account by Active Directory service. Support to Black Berry. Installation of SMS client, with latest patches and Antivirus updates.  Providing support on Lotus Notes Client R6.5.4 under the Windows  Installation and Troubleshooting of DELL Laptop and Desktop. Configuration of VPN Client for laptop users. Providing business software support & application; handling of day-to-day calls. Also by using the Tivoli Assisting Server team in applying patches, updates Coordinating with vendors for various requirements and restoration of faulty equipment  Spare management and forecasting spare requirements Show less

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  Magna Infotech Pvt Ltd

  Feb 2009 - Feb 2010

  Senior Analyst

  Deputed at JP Morgan Chase as Sr Analyst Headed system administration and support functions for around 5000 users of the deputed company. Maintaining users account by Active Directory service. Support to Black Berry. Installation of SMS client, with latest patches and Antivirus updates.  Providing support on Lotus Notes Client R6.5.4 under the Windows  Installation and Troubleshooting of DELL Laptop and Desktop. Configuration of VPN Client for laptop users. Providing business software support & application; handling of day-to-day calls. Also by using the Tivoli Assisting Server team in applying patches, updates Coordinating with vendors for various requirements and restoration of faulty equipment  Spare management and forecasting spare requirements Show less

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  J.P. Morgan

  Mar 2010 - Oct 2013

  Regional Specialist

   Managing ITIL Best Practices, providing Service Support and carrying out service delivery functions. Ensuring that response times and resolution times for calls are within SLA guidelines. Supporting the mission-critical production systems reliability and availability on Microsoft platform.  Reviewing the following:o IT Operations, Change Management, Help Desk services & IT processes.o Security, Patch Management, Risk Analysis, and Disaster recovery. Closing incidents after verification from users; defining and planning separate procedures for major incidents; ensuring adherence to SLA and priority based management. Show less

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  Collabera Digital

  Oct 2013 - Mar 2021

  Suncor Energy is a growing Integrated Oil and Gas company whose business units include Oil Sands, Natural Gas, Energy Marketing and Refining - Canada/US. My role is as follows:

  • Sr System Administrator

    Nov 2014 - Mar 2021

  • Sr.System Administrator

    Oct 2013 - Oct 2014
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  IBM

  Mar 2021 - now

  Application Developer