Tom Jefferson

Tom Jefferson

Porter/Chef/Waiter

Followers of Tom Jefferson286 followers
location of Tom JeffersonWinchester, England, United Kingdom

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  • Timeline

  • About me

    Software Engineer at IBM working as the Monthly Release Lead for MQ in Containers.

  • Education

    • Newquay Tretherras Academy

      2009 - 2016

      Activities and Societies: A Levels: Computer Science (A), Maths (A) and Business Studies (B)

    • University of Exeter

      2017 - 2021
      Bachelor of Science - BS Computer Science First Class Honours

      Degree involving a year in industry, spent with IBM

  • Experience

    • Sands Resort Hotel & Spa

      Apr 2013 - Sept 2018
      Porter/Chef/Waiter

      - Developed customer service skills.- Trained new members of staff.- Created weekly rotas for porter staff.- Completed various health and safety and fire safety certificates.

    • INSIGHT MARKET RESEARCH LTD

      May 2017 - May 2019
      Mystery Shopper

      - Make telephone calls and complete reports, reviewing customer service. - Requires me to think on my feet and adapt to changing scenarios.- Reviewed and identified improvements to company website.

    • IBM

      Jun 2019 - Jun 2020
      Software Engineer

      Working on IBM Event Streams which is built upon the open source Apache Kafka.IBM Event Streams provides additional features on top of Apache Kafka and provides support to customers.My role involves development in many different languages as well as writing associated tests and working with Kubernetes and Docker Containers. I have also worked on diagnosing errors and providing support to customers.This is an Industrial Placement for a year as a part of my course at the University of Exeter Show less

    • Sitel

      May 2020 - Apr 2021
      Test & Trace Agent

      Working remotely for Sitel, supporting PHE’s Test & Trace campaign as a Test & Trace Agent

    • IBM

      Sept 2021 - now

      Working on MQ in Containers team, and the IBM MQ Operator.Responsibilities include feature development, unit and end to end testing, writing automation, creating documentation, and providing technical support. Monthly Release Lead for MQ in Containers, also responsible for coordinating user documentation

      • Software Engineer

        Aug 2022 - now
      • Monthly Release Lead

        Mar 2023 - Mar 2024
      • Graduate Software Engineer

        Sept 2021 - Aug 2022
  • Licenses & Certifications

  • Volunteer Experience

    • Player/Volunteer

      Issued by Newquay AFC
      Newquay AFCAssociated with Tom Jefferson
    • Speaker

      Issued by Newquay Tretherras on Jun 2018
      Newquay TretherrasAssociated with Tom Jefferson