Elmar Heydarov

Experience

• 

  National Art Museum of Azerbaijan

  Feb 2021 - May 2021

  Internship Trainee

  ⁃ Researching artists⁃ Historical research⁃ Other duties as assigned

• 

  YARAT Contemporary Art Space

  Jul 2021 - Oct 2021

  Mediator

  ⁃ Conducting excursions⁃ Event control and coordination⁃ Preparation of thematic posters and brochures⁃ Participation in the creation of new projects and activities⁃ Provide support for art instructors in a classroom setting for art camps and workshops

• 

  E&O Solutions | Trucking Company

  Dec 2021 - May 2022

  Logistics Department Specialist

  ⁃ Managing and tracking package transfers such as bills of lading, delivery receipts, packing lists and load tags⁃ Preparing and presenting reports to management on logistics performance⁃ Detecting and resolving multifaceted issues related to business direction and operations⁃ Coordinating driver dispatch to accomplish daily delivery requirements

• 

  Wolt

  Apr 2022 - Nov 2023

  ⁃ Onboarding retail venues into Wolt's platform including photography, menu building and training sessions⁃ Creating selections and ensuring retail partner selections on the platform are accurate⁃ Proactively helping retail partners in order to improve their performance ⁃ Helping out with marketing campaigns for retail partners ⁃ Assisting the rest of the Retail team in any additional tasks related to working with retail partners ⁃ Handling 24/7 customer and courier partner support⁃ Communicating with customers via the chat, using a Wolt tone of voice and adapting to the customer tone⁃ Simply and clearly responding to questions and queries from customers and courier partners, finding solutions to exceed their expectations⁃ Developing customer and courier partner support

  • Retail Onboarding Associate

    Mar 2023 - Nov 2023

  • Support Associate

    Apr 2022 - Mar 2023
• 

  PashaPay

  Nov 2023 - Jan 2024

  Customer Management Specialist

  ⁃ Provision of various range of banking services & products to the customers through different communicating channels within agreed deadlines & with highest level of standards ⁃ Identifying and referring any possible fraudulent transactions and incidents⁃ Building and maintaining positive relationships with customers to encourage customer retention

• 

  PwC

  Feb 2024 - now

  Marketing, Communications & BD Specialist

  - Overseeing inductions, brand training, and updates - Addressing inquiries regarding the brand book- Planning and implementing media communications, CR, and PR initiatives - Coordinating client and corporate events, trainings- Ensuring the provision of organizational and technical support during webcasts and live streams- Assisting in the creation of creative designs for brochures, leaflets, PowerPoint presentations, etc- Writing press releases- Generating and distributing various marketing materials, including emails, brochures, flyers, newsletters, website copy, and announcements - Monitoring, creating content, and managing social media platforms and web content- Communicating with vendors and placing orders for branded merchandise- Handling payments to vendors and managing contracts - Coordinating the implementation of internal events- Extending congratulations to clients on public holidays Show less