Jeff LaMothe, MSM

Experience

• 

  Central Michigan University

  Apr 2009 - Jul 2009

  Academic Orientation Coorinator

  Led individual groups of new incoming students through the daily expectations and procedures of the universityMentor to hundreds of incoming students who had questions or problems during their time at Central Michigan University

• 

  Kmart Corporation

  May 2010 - Mar 2011

  Assistant Manager

  Worked with store and corporate management to ensure the highest quality customer service and brand appreciation as possibleCreated/Maintained the work schedule and managed teams of 15 – 20 employees dailyTrained new employees on all job functions and provided daily assistance to resolve customer service issues.Created customer loyalty through exceptional customer service and trainingIncreased sales percentages in multiple departments through increased customer service and employee morale Show less

• 

  Franklin Athletic Club

  Mar 2011 - Feb 2013

  Assistant Controller

  Managed all accounts payable functions for the athletic club, working in the SAGE ERP software.Created and oversaw 14 separate departmental budgets throughout the year.Completed all daily and month-end cash and balance sheet reconciliations.

• 

  New World Systems, (now Tyler Technologies

  Apr 2013 - Oct 2013

  Software Application Analyst

  Provided on-site financial and payroll training of the New World Systems/LOGOS ERP software to more than 500 employees at 10+ cities and municipalities across the country.Managed 10+ new implementations of New World Systems/LOGOS ERP from start to finish.Responsible for creating, managing and troubleshooting support cases in Salesforce CRM that arose both at the customer site and after the implementation.

• 

  Oakland Schools

  Oct 2013 - Feb 2016

  Application Support Analyst

  Supported and managed security/workflow, accounting and payroll processing for 13 school districts using both CGI/AMS ERP and Sungard/BusinessPlus ERP softwares.Managed support tickets for 2,000+ employees using Salesforce CRM.Trained 100+ new and existing district employees on different ERP software functionality.

• 

  Tyler Technologies

  Feb 2016 - Oct 2017

  Software Support Analyst

  Provided technical, payroll and accounting support for over 300 NewWorld ERP software clients.Worked in Salesforce CRM and Microsoft Dynamics CRM to correspond both internally and with customers daily.Provided detailed training on accounting and payroll functionality to over 1,000 customers monthly.

• 

  Franklin Athletic Club

  Oct 2017 - now

  Manage all day-to-day accounting and cash flow activities using SAGE ERP software.Responsible for budgetary oversight of 15 departments generating revenue of over $6.5 million annually.Management of payroll for the entire club using DM Payroll and Novatime software. Manage the full 300,000 sq ft facility during all open hours.Hire, onboard, train and manage a staff of 30 managers, desk associates and housekeepers on a daily basis. Provide excellent hospitality service to all members and guests in the club at all times.Give tours and sell potential members on all of the benefits and perks of becoming a member at the facility.

  • CFO/Controller

    May 2019 - now

  • Director Of Operations

    Oct 2017 - May 2019