
Nneamaka Eze
Sales Representative

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About me
Social Media Manager & Virtual assistant | Crafting Your Online Success Story | Boosting Your Brand Visibility, Driving Sales, Creating Engaging Content | Let's Make Your Social Media a Stress-Free Success|| A Nurse
Education

University of Nigeria, Enugu Campus
2017 - 2023Bachelor in nursing sciences Nursing Science 4.38Activities and Societies: Certified as a Registered Nurse, Registered Midwife, Registered public Health Nurse, and a degree holder in Nursing science (BNSc) Activities: Community health Nursing courses, medical surgical courses, volunteering, Midwifery courses, Research, Nursing administration and management, psychiatric nursing etc

Alliance Française Enugu
2022 - 2022Diploma French Studies
Digital witch community
2022 - 2022Information TechnologyActivities and Societies: Technical support, Customer supports, virtual Assistant, Telemarketing
Experience

Peter's Bar
Jan 2019 - May 2020Sales Representative
Datafarm Telecom
Jan 2020 - Apr 2022Customer Service RepresentativeI offered supports and services to my customers and I also effectively communicated with them through chats, calls , emails and text.

Nothing Pass God lesson Academy Enugu
Feb 2021 - May 2022Chemistry Teacher- Taught students for WAEC, NECO, and GCE exams. - Designed revision plans for mastering chemistry. - Conducted mock tests and quizzes for exam readiness. - Offered academic counseling to enhance study habits.

Datafarm Telecom
Nov 2022 - Feb 2023Social media manager intern1. Worked with the campaign team to plan and execute marketing campaign which was Facebook advertising, making over 20% conversion rate.2. Assisted in budgeting and tracking campaign expenses.3. Assisted in creation of visual appealing graphics for ads using Canva and pixel lab. 4. Coordinated with the team to execute SEO strategies, enhancing the website’s search engine visibility.5. Utilized CRM platforms such as HubSpot and Salesforce to manage client relationships and streamline communication. Show less

Princewill and Friends
Aug 2023 - Oct 2023Social Media Manager Managed the client’s social media accounts including Facebook, YouTube, twitter and Instagram pages ensuring good and quality contents. Strategized the content planning and scheduling, maintaining a content calendar for daily postings and engagement with the audience. Produced engaging video content the Facebook and YouTube platforms. Managed accounts and tracked contents performances using tools like twitter insights, Facebook insight, meta business suite, Hootsuite, and YouTube studio. Responded to the comments and massages across all the social medias platform. Grew the number of page followers by 30%, and increased the pages’ comments, engagements, likes and good reviews. Tested which time of the day maximized engagements and views on YouTube to increase the view rate and watch hour time by over 45%. Show less
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University of Nigeria Teaching Hospital Ituku-Ozalla, Enugu State (UNTH)
Jan 2024 - Dec 2024Nurse Intern- Delivered patient-centered care in various departments, including psychiatric, surgical, medical, Administrative, and pediatric units. - Assisted with medical procedures, and wound dressing, monitored vital signs, and supported patient recovery plans. - Educated patients and families on health management and preventive care. Achievements:- Managed the care of over 15 patients weekly, contributing to improved outcomes. - Conducted research on Meniere's Disease, contributing to the hospital's understanding of effective management strategies for patients with this condition. - Recognized by supervisors for professionalism and empathetic care. Skills Gained: - Communication, organization, and teamwork in high-pressure environments. - Research and problem-solving, particularly in mental health and patient management. Show less

PM house
Jul 2024 - Nov 2024Social Media ManagerDeveloped and executed a content calendar focusing on project management, product management, and productmarketing.●Created and posted educational content, leading to a 30% increase in follower engagement.●Enhanced online presence and community growth through targeted strategies.
Licenses & Certifications

SOCIAL MEDIA MANAGEMENT COURSE 1
Viribus ACADEMYDec 2023- View certificate

Customer Service: Handling Abusive Customers
LinkedInJun 2022 - View certificate

ALX Virtual Assistant Course_Non Honors
Alx_africaSept 2022 - View certificate

Customer Service Foundations
LinkedInJul 2022 - View certificate

Speaking Confidently and Effectively
LinkedInJun 2022 - View certificate

Customer Service: Serving Customers Through Chat and Text
LinkedInJun 2022 - View certificate

Creating a Communications Strategy
LinkedInJul 2022 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInJun 2022 - View certificate

Building Rapport on Virtual Sales Calls
LinkedInJul 2022 - View certificate

Certificate of completion of product management virtual training
EntryLevelJul 2022
Languages
- enEnglish
- frFrench
- igIgbo
- enEnglish
- frFrench
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