Oluwakemi Oggar

Experience

• 

  ECOBANK PLC

  Oct 2008 - Jul 2009

  Regional IT Support
• 

  Layojat Nigeria Limited

  Jul 2009 - Mar 2010

  IT Manager

  • Deployed, installed, and configured required hardware and software application to the Abuja office, reducing costs by 20%.

• 

  InfoWARE Limited

  Apr 2010 - Jan 2012

  Solutions Account Manager

  • Fulfilled the delivery of outstanding presentations to potential and new clients via PowerPoint, highlighting company offerings and new features.• Governed the end-to-end customer relationship by engaging the customer throughout the project and service life cycle for new implementations and upgrades.• Broadened business by leading the implementation of InfoWARE ERP solutions in Kedari Capital Limited/Kedari Securities Limited, Capital Bancorp Limited, and Primera Africa; this was accomplished via proper project management practices, as well as the provision of proactive support upon launch.• Tasked with creatively ensuring clients were properly engaged with InfoWARE via effective writing, designing, and emailing of newsletters to clients and prospects.• Crafted over 70% of the software user manuals for InfoWARE, and developed process and workflow manuals and templates. • Educated, coached, and mentored trainees to ensure smooth integration into the company and ongoing projects. • Recognized with several unsolicited customer recommendations. Show less

• 

  Wireless Trade Nigeria

  Feb 2012 - Jan 2014

  Account/General Manager

  • Increased the efficiency of the Partner/OEM relationship by 30% via proper communication tactics.• Accountable for effectively managing the MTN and Airtel Nigeria accounts and relationships; this was achieved by proper development and management of budgets, interfacing with staff and clients during the project cycle, and meeting project milestones and delivery dates.• Imparted vital assistance to OEM/partners to facilitate all project activities, including business proposals; also responded to bid document from customers, as well as maintaining existing business relationships.• Administered projects that included Mobile Number Portability (MNP), Dynamic SIM Allocation (DSA), and Managed Services Projects (Change Requests).• Minimized the time managed services timesheets were being submitted by 40%, which in turn reduced the timelines for our payment; also produced the business case and justification that ascertained our managed service was renewed in 2013.• Promoted to General Manager within nine months on the job. Show less

• 

  Upstream

  Jan 2014 - now

  • Excel in the role of a dedicated owner of client relationship and account growth.• Supervise key accounts in Nigeria, Cameroon, and DR of Congo, in addition to directing local partnerships within the account.• Apply a comprehensive understanding of upstream businesses to provide active support to the Sales team, consistently winning new business. • Assume ownership of contract negotiation and closing.• Oversee performance, maintain account P&L, and finalize invoices and payments.• Act as a team mobilizer and orchestrator, implementing and deploying projects by leading cross-functional and virtual teams.• Exhibit strong leadership and coordinate prospective outcomes between internal teams, including Sales, Pre-Sales, Legal, Product, Project, and Support teams, and the client.• Facilitate and provide input into all marketing campaigns while monitoring execution and ROI (return on investment) and ROM (return on media).• Direct all local operational resources and assume accountability for local operational delivery; this includes prizes, logistics, regulatory matters, supplier contracts, and use of recruitment channels, in addition to responsibility for client deliverables and all local market inputs. Show less • Bolstered company business by leading the implementation of several projects in Nigeria (MTN, 9mobile and Airtel), Cameroon (MTN and Orange), and DR of Congo (Vodacom, Airtel and Orange).• Conceived a detailed strategy for an individual account, resulting in over 30% growth on 75% of the account.• Devised and presented proposals for new business, as well as extension of existing client business.• Fostered and maintained strong client relationships, demonstrating an understanding of their needs and aligning business strategies to support them.• Oversaw all project related delivery to ensure timelines were within established budgets. Show less • Strengthened company's business by leading the implementation of several projects in Nigeria (MTN, Etisalat and Airtel), Vodacom Mozambique, MTN Guinea, and Vodafone Ghana.• Earned promotion to the second-largest account (MTN Nigeria) after two years with the company.• Rolled out more than ten projects by successfully partnering with internal teams such as Pre-Sales, Products, Campaign, Legal, and Project Management; this included the development of successful marketing concepts to meet client requirements, thus increasing my account's net profit.• Established and managed the budget for each project, and ensured ROI was positive via metrics analysis and timely reporting.• Launched the first digital campaign in Sub-Saharan Africa, creating a new stream of income.• Mentored new account management employees to promote teamwork and communication. Show less

  • Commercial Director (Nigeria & Cameroon)

    Oct 2021 - now

  • Regional Account Director

    Sept 2020 - Sept 2021

  • Senior Account Manager

    Jan 2019 - Aug 2020

  • Account/Engagement Manager

    Jan 2014 - Dec 2018