Sanjeev Sharma

Experience

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  Ansal Housing Limited

  Dec 1996 - now

  Asstt. General Manager IT

  25 years of experience managing Data Center operations and IT Help Desk, successfully handled a range of responsibilities to ensure smooth IT operations. As a result-driven professional, constantly monitored the SLAs of IT support partners and ensured the restoration of normal services as soon as possible through coordination with internal and external agencies.My expertise also includes implementing new IT infrastructure initiatives and leading end-to-end project management of these implementations, supporting activities related to IT security and IT policy implementation, and managing IT infra applications, including Google Workspace, Active Directory, DNS, DHCP, WSUS, and Anti-virus family.Implemented operational procedures and managed multiple projects simultaneously, drawing on my exceptional expertise and exposures in IT services setup, IT operations, and requirement gathering, budgeting, change, incidence, service management, technology solutions, and process solutions to change management. As an IT manager, been responsible for overall IT security, IT operations, few applications and infrastructure management, e-mail system management, network-related issues, and timely resolution. I have managed all IT-related activities like new requirements, IT budgets, IT audits, and more. Additionally, I have been responsible for quarterly general awareness training to users, firewall management, configuration, and monitoring user rights for incoming and outgoing internet traffic, remote user connectivity through SSL VPN, and more.Overall, I have a good understanding of Windows Server, SharePoint, MS Project, MS Exchange Server, Active Directory, SQL Server,, Hyper-V, Sonic Wall Firewall, and more. With my skills and experience, I have successfully managed server maintenance of 25+ servers in our data center, LAN network maintenance, internet connectivity, email services accounts, office security maintenance, and more. Show less