Rhonda Shufelt

Rhonda Shufelt

Office Manager

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location of Rhonda ShufeltMadison, Wisconsin, United States

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  • Timeline

  • About me

    Clinical Manager - UW Health

  • Education

    • University of Wisconsin-Eau Claire

      2014 - 2015
      Certificate Supervisory Management, Emphasis in Human Resources
    • Lakeland College

      2014 - 2016
      Master of Business Administration (M.B.A.)
    • Lakeland University

      2004 - 2007
      Bachelor’s Degree Business Administration and Management, General magna cum laude

      Double Major in Business and Marketing

  • Experience

    • Chippewa Valley Eye Clinic

      Jan 1990 - Jan 1995
      Office Manager

      Supervised person office staff, organizing meetings to distribute information and improve organizational communication. Modified office protocols to optimize clinical flow and standardized clinic operations.

    • Chippewa Falls Schools

      Jan 1997 - Jan 2008
      Administrative Assistant

      Provided personalized office support to school principal while serving as the office liaison to parents and students. Projected a positive attitude to improve the quality of interactions taking place over the telephone or in person.

    • Pain Clinic of Northwestern WI

      Feb 2008 - Jul 2018
      Practice Manager

      Oversee office operations and personnel at this multidisciplinary facility. Increase competitive advantage by locating/streamlining inefficiencies and maximizing profits with specific focus on processes related to billing, office management and clinical services. Motivate office team to remain patient-focused and provide best-possible customer service.

    • Unknown

      Jan 2018 - Jan 2018
      Manager
    • WakeMed

      Aug 2018 - Nov 2019
      Practice Manager
    • UNC REX Healthcare

      Sept 2018 - Nov 2019
      Manager
    • Dean Health Plan, Inc.

      Jan 2019 - Feb 2024
      Corporate Business Analyst
    • SSM Health St. Mary’s Hospital – Madison

      Feb 2019 - Feb 2024
      Clinical Manager
    • UW Health

      Feb 2024 - now
      Clinical Manager
  • Licenses & Certifications