Michael Sano

Experience

• 

  University of San Francisco

  Nov 2005 - May 2011

  Assisted in the management of all programs facilitated by the Center and directly supervised Supplemental Instruction, America Reads and customer service and support for the Center's programs and Writing Center services. Provided academic coaching, academic skill and strategy development through appointments, workshops and other resources. Supervised over 60 student employees, including the development and facilitation of employee training. Served on committees and in working groups for University-wide initiatives. Show less Assessed developments in assistive technology trends and implemented new technology resources for students with disabilities. Coordinated and facilitated the office's services, procedures and functions. Assisted in organizing and analyzing program budgets. Supported a team of four professionals in their efforts to accommodate students with disabilities at the University. Organized and supervised note-taking accommodations including the employment of over 100 student employees. Served and assisted in other University roles and events including new student orientation, commencement, and departmental committees. Show less

  • Learning Center Coordinator

    Aug 2008 - May 2011

  • Program Coordinator, Learning Center

    Mar 2008 - Aug 2008

  • Office Coordinator, Student Disability Services

    Nov 2005 - Mar 2008
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  VISIONS Service Adventures

  Jun 2011 - Aug 2012

  Director, Nicaragua Programs

  Led installation of 3 potable water systems for rural communities, the building of a health clinic and 6 homes through partnerships with local organizations. Created new intercultural experiential education projects for over 100 students including arts, history and language programming. Developed individualized management techniques and support for 10 employees.

• 

  American College of Traditional Chinese Medicine

  Feb 2013 - Mar 2016

  Director of Student Affairs and Alumni Relations

  Solved housing crisis for 20 students annually by creating a local residential program. Engaged with over 1,000 alumni through online community building and educational events. Celebrated graduates each year with a ceremony for over 500 attendees. Supported 100s of students'​ individual needs and improved overall student satisfaction. Redesigned external communications, marketing and public relations strategy.

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  California Institute of Integral Studies

  Oct 2015 - Jun 2017

  Associate Dean of Students / Interim Dean of Students

  Connected over 2,000 community members with a new internal communication strategy. Welcomed 100s of students, previously unreached, by creating an online orientation. Identifyied over $1.5 million in savings to address institutional budget deficit. Strengthened student representation by leading effort to redesign internal governance. Led cross-departmental efforts to improve processes for 1,500 students. Reimagined career development support to better serve specific populations.

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  EdSurge

  Jul 2017 - Apr 2020

  Higher Education Community & Strategy Manager
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  University of California, San Francisco

  Feb 2021 - now

  Academic Achievement Counselor