Geoldie Braham

Experience

• 

  INFOM

  Mar 2019 - Mar 2020

  Asistente de presidencia
• 

  24-7 Intouch

  Mar 2020 - Feb 2021

  Call Center Customer Service Representative
• 

  TELUS International

  Feb 2021 - Nov 2021

  Customer Service Representative
• 

  Lean Solutions Group

  Nov 2021 - now

  • Quality Assurance Specialist

    Dec 2023 - now

  • Logistics Coordinator

    Nov 2021 - Dec 2023
• 

  CloudTrucks

  Feb 2022 - Nov 2023

  Operations Representative

  I consistently delivered high-level customer service to drivers, brokers and shippers. I efficiently handled Zendesk tickets, ensuring timely resolution and accurate data entry. My responsibilities encompassed booking loads, meticulously reviewing information for completeness and accuracy, and promptly acknowledging team notifications. I adeptly registered load information from carriers, Samsara and Motive, or drivers, consistently following Operations Representative's SOP guidelines. My past experience reflects strong teamwork and effective task-switching in the POD-structured operational setting. Show less