Spencer Wikander

Experience

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  Nordstrom

  May 2016 - Aug 2016

  Sales Associate

  • Maintain high quality customer service by assisting customers on the sales floor• Work on commission to create a competitive retail environment• Act as the “face” of the company and uphold the Nordstrom reputation and standards• Coordinate with all departments and schedule appointments to ensure a tailored experience for each customer

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  ZICO Beverages, LLC

  Nov 2016 - Nov 2017

  Field Marketing Representative

  • Identify influencers in the market and build/maintain relationships• Perform a variety of marketing-related tasks in our designated markets, such as event coordination, in-store demos, samplings, and guerilla marketing• Provide brand and product messaging to consumers, local influences, strategic partners• Assist with scheduling and logistics coordination with field marketing team• Report directly to and work closely with Marketing Manager• Work closely with Coca-Cola sales team Show less

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  Delta Gamma Epsilon Sigma

  Jan 2017 - Dec 2017

  Director of Social Events

  • Plan and execute all social events such as semi-formals, Casino Night, mixers with fraternities• Establish relationships with the San Diego community through working with transportation companies, venues, and caterers• Communicate effectively with all members of the fraternity executive team to publicize for events and ensure they run smoothly• Balance a budget provided by Delta Gamma

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  Associated Students, San Diego State University

  Feb 2018 - Apr 2018

  Associated Students Campaign Manager

  • Lead campaign for Taylor Burgess, Jordan Walker, and Brandon Khamenian as Community Representatives of the College of Engineering.• Create and update all social media for campaign• Schedule meetings and promotionals

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  Mission Bay Aquatic Center

  Apr 2018 - Aug 2019

  Front Desk Assistant

  • Answer 50+ calls a day, make copies of invoices and sales receipts• Assist customers in creating accounts, signing up for classes, information aboutwatersports, payment, and ensure liability waivers are understood and signed• Reply to all incoming emails within ten minutes, writing them concisely and friendlyusing upmost customer service

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  San Diego State University

  May 2018 - Aug 2019

  Aztec Athletics Marketing Intern

  • Manage and execute game day operations such as playing music, running half time promotions, escorting VIPs onto field or court, selecting lucky winners and providing prizes• Support Assistant Athletic Director of Marketing with office tasks including graphic design projects, lead generation for ticket sales, and community outreach• Enhance SDSU game day experience by providing excellent customer service to students and fans

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  San Diego Padres

  Aug 2019 - Nov 2020

  Inside Sales Representative
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  Pirawna - global amazon ad agency

  Nov 2020 - Jan 2022

  Marketplace Operations Specialist at pirawna - global amazon ad agency
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  WITHIN

  Jan 2022 - Dec 2023

  Marketplace Account Manager
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  CommerceIQ

  Dec 2023 - now

  Customer Success Manager, Advertising