Jessica Allen

Experience

• 

  Kroger

  Sept 2006 - Apr 2016

  Florist

  - Executed plans efficiently and effectively within a specific time frame.- Organized work area to increase efficiency.- Ensured all clients’ expectations were met.- Oversaw the shipment schedules to ensure clients' orders could be met by thedeadline.- Ensured all orders were met with the same level of quality and care to improveclient satisfaction.

• 

  Angels' Place

  Feb 2015 - now

  - Oversee a 7-member team of direct care professionals over the last 8 years. - Oversee the health and safety of adults with cognitive disabilities in a group home setting.- Coordinated social activities that matched the interests of the adults we care for. - Collected client data to produce a detailed report to improve the client's care plan.- Interface with various departments, individuals, family members, community professionals, and community groups.- Analyzed, assessed, and identified training gaps across all team levels, including knowledge and skill.- Executed plans efficiently and effectively within a specific time frame.- Facilitated team-building activities- Assessed employee performance to identify skill gaps. - Ensure all policies, procedures, and regulations are followed, including disciplinary actions as warranted and approved.- Supported colleagues during a high-pressure period, sharing workload to ensure deadlines were met without compromising the quality of care. Show less - Responsible for reviewing all invoices, entering bills into QuickBooks, printing and mailing checks, and filing paid invoices.- Maintained balancing database records with financial records for special events - Prepared weekly bank deposit- Maintained relationships with vendors with timely and professional communication. - Oversaw 100 plus monthly service claims for Community Mental Health reimbursement. - Redesigned Google spreadsheets to manage the monthly records for billing purposes. - Assisted with organizing and providing finance documentation for annual audits. Show less

  • Assistant Manager

    Apr 2016 - now

  • Bookkeeper

    Feb 2015 - Jan 2022