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Benjamin Sachs

Benjamin Sachs

Technical Support

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  • Timeline

  • About me

    Information Technology

  • Education

    • North Caroline High School

      2006 - 2010
      Diploma Visual and Performing Arts

      Activities and Societies: Chess Club Performing Arts

    • Central New Mexico Community College

      2015 - 2016
      Certificate Cinematography and Film/Video Production

      Activities and Societies: Phi Theta Kapa Post Production

    • Art Institute of Pittsburgh

      2011 - 2012
      Associate's degree Graphic Design

      Graphic Art and Design

  • Experience

    • Stream Global Services

      Mar 2012 - Jun 2013
      Technical Support

      Android Technical Support

    • Lovelace Health System

      Aug 2013 - Dec 2013
      Medical Records Clerk

      Responsible for medical filing for north side and west side locations.Required to report statistics to supervisor at the end of every business day as well as filing “loose paper” for at least one hour every day. Responsible for chart request transfers of North Side, West Side, Constitution, and Women’s Hospital locations. Laid off due to Lovelace health plan buyout.

    • The University of New Mexico Health Sciences Center

      Apr 2014 - Oct 2017
      PBX Operator

      Responsible for routing incoming calls to requested departments during after hours as well as paging doctors for patients regarding questions about prior procedures.

    • Third Shift Media

      Jan 2017 - now
      Media Specialist

      Provide media services including but not limited to photography, cinematography, design.

    • Canon Information Technology Services, Inc.

      Oct 2017 - Jul 2019
      Camera Specialist

      Level II support for professional level SLR cameras

    • Fidelity TalentSource

      Jul 2019 - Feb 2021
      Help Desk Specialist

      Level I help desk technician for Fidelity employees

    • Belcan

      Feb 2021 - Apr 2021
      Service Desk Specialist

      Help desk specialist level II for government agencies

    • Amentum

      Apr 2021 - Sept 2021
      Help Desk Specialist

      Supporting federal employees through help desk support.

    • Albuquerque Indian health service

      Sept 2021 - Mar 2023
      End User Support Specialist

    • Los Alamos National Laboratory

      Apr 2023 - Nov 2023
      Computing systems tech 4

      Field Technician for XIT-USS.

    • Presbyterian Healthcare Services

      Dec 2023 - now
      IT Asset associate

  • Licenses & Certifications

    • IT Information Library Foundations Certification (ITIL)

      PeopleCert
      Feb 2022

    • Film Crew Technician

      CNM - Central New Mexico Community College
      May 2016