Talk to sales Try for Free

Laura Coll

Guest Service

333 followers

Greater Palma de Mallorca Metropolitan Area

Connect with Laura Coll to Send Message

Connect with Laura Coll to Send Message

Timeline
About me
Technical Account Manager en TravelgateX
Education
- Universidad Nacional de Educación a Distancia (UNED)
  2023 - 2024
  Master of Education - MEd Teaching English as a Second or Foreign Language/ESL Language Instructor
- Universidad Nacional de Educación a Distancia - U.N.E.D.
  2016 - 2020
  ENGLISH LANGUAGE AND LITERATURE/LETTERS
Experience
- Starwood Hotels & Resorts Worldwide, Inc.
  May 2013 - Oct 2018
  Guest Service
- Sheraton Hotels & Resorts
  Nov 2013 - Apr 2014
  Guest Service
- TravelgateX
  Nov 2018 - now
  Current tasks and duties:- As IT support, I am in charge of attending to all the doubts, requests and issues demanded by any client or supplier that requires attention from the company.- XML and GraphQL knowledge to be able to check booking logs if required.- Development of new activations to connect customers and suppliers through our API.- I take care of explaining and checking the certifications of new customers.- I am in continuous contact via plattform, mail and telephone with all our current and potential clients. Show less
  - Technical Account Manager
    Oct 2022 - now
  - Customer Care Agent
    Nov 2018 - Oct 2022
Licenses & Certifications
- Título de auxiliar de vuelo
  ESAC