Eric Sowers

Experience

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  Kuyper College

  Aug 2004 - May 2006

  IT Helpdesk

  • Help manage campus of 300+ users• Train users on basic computer use• Respond to service requests

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  East Leonard Christian Reformed Church

  Jul 2006 - May 2008

  Director of Youth Ministries

  • Build relationships with and counsel Jr. and Sr. High students• Recruit and train volunteer leaders• Plan and oversee Jr. and Sr. High meetings and events• Coordinate a mission trip to Guatemala• Educate adults about current youth culture• Provide inter-generational activities for youth and adults

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  Bethany Christian Services

  Jun 2007 - May 2014

  • Manage highly visible and complex projects within a HIPAA/HITECH environment • Responsible for major projects relating to Payroll, Human Resources, Telecommunications, Video Conferencing , and OnBase ECM • Manage project teams of 7+ within a functional environment • Define requirements and plan the project life cycle deployment • Manage procedural design for new and revised applications • Support and train on organizational systems • Provide technical support by responding to staff help requests Show less

  • IT Program Manager

    Feb 2013 - May 2014

  • Information Systems Analyst

    Jun 2007 - Feb 2013
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  Friendship Christian Reformed Church

  Jul 2008 - Aug 2009

  Director of Youth Ministries

  • Plan and oversee Jr. and Sr. High ministries• Build relationships with students• Coordinate mission trips and retreats• Organize and facilitate leader meetings• Create weekly bulletin inserts and monthly e-newsletters• Provide adult education on current youth culture

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  Reformed Church in America

  Jun 2014 - Jul 2021

  IT Director

  • Lead highly visible and complex projects including a migration to Salesforce CRM, custom developed business applications and VoIP deployment • Manage IT infrastructure including Microsoft and Linux servers, Active Directory, ShoreTel VoIP, VMware VSphere, Veeam Backup, HP Switches, Nimble Storage and WatchGuard Firewall.• Ensure security of all data, systems and networks • Negotiate vendor contracts • Oversee the daily operations of the IT Department • Provide strategic direction for current and long-term objectives for the department • Set policies and procedures in accordance with local laws • Manage IT Department budget and resource allocation • Hire, train and develop IT staff Show less

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  Living Water International

  Jul 2021 - now

  Senior Salesforce Administrator