Mina Basaran

Experience

• 

  NAR GOURMET

  Jun 2015 - Aug 2015

  Sales And Marketing Intern

  • Leading local manufacturer and marketer of regional and traditional food commodities.• Worked as a marketing & sales trainee mostly specialized in traditional food products of Turkey• Took an active role in managing international traditional Turkish food projects• Followed up current local and international market trends• Done intensive geographical market research and helped to develop new products• Worked closely also with R&D and finance departments

• 

  Sanofi

  Aug 2018 - Aug 2018

  Information Technology Solutions Intern

  • Prepared and presented a SLA compliance research for the IS team in the head office for future projections• Worked in the properties with dedicated IS teams and assisted in planning and organizing of new IS solutions• Worked to Product and IT teams by carrying operational tasks

• 

  Schneider Electric

  Sept 2018 - Aug 2021

  • Focused on reachability, service convenience, chanel flexibility, simplicity and ease of use for customer, personalization and purchase convenience.• Developed customer journey maps, identifying areas of dissatisfaction in the experience and developing plans to monitor and make improvements to the experience.• Responsible for creating the attractiveness, existence and reliability of preferred channels and awareness for customers .• Worked on end-to-end transactions, new products and services launching on digital portals, up-to date information.• Created the simple, intuitive and guided journeys and design for partners and customers.• Developed action plans for achieving and measuring SEO. Show less

  • EV Chargers Product Manager, Turkey/Central Asia/Pakistan

    Sept 2020 - Aug 2021

  • Digital Customer Experience (DCX) & Transformation Specialist

    Jun 2019 - Aug 2020

  • Long Term Low Voltage Marketing Intern

    Sept 2018 - Jun 2019

  • Hotel & Hospital Sales Intern

    Sept 2018 - Oct 2018
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  ABB

  Aug 2021 - now

  EV Chargers Product Marketing Specialist/ Turkey and Stan Countries