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Angie Rhyne

Angie Rhyne

Followers of Angie Rhyne1000 followers
location of Angie RhyneColumbus, Ohio Metropolitan Area

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  • Timeline

  • About me

    Financial Services Executive | Transformational Leadership | Operational Efficiency | People Development

  • Education

    • University of Mount Olive

      1991 - 1995
      Bachelor of Science - BS Accounting

    • Kansas State University

      2002 - 2004
      Master of Science - MS Industrial and Organizational Psychology

  • Experience

    • BB&T

      Jan 1989 - Jan 2019

      Led operational functions supporting consumer banking. Collaborated with consumer line of business executives to clarify integration between operations, implementation, and customer experience. Managed branch operations, consumer support, integration functions, and staff development. Provided development, implementation, and ongoing management of enterprise-wide operational risk management (ORM) program components. Developed and managed audit and risk review for critical corporate risk activities, specifically focusing on community banking, human resources, bank secrecy act/anti-money laundering, legal, marketing, insurance services, deposit services, electronic delivery channels, bankcard operations processing services, association services, creative payment solutions, retail payments, merchant services, treasury services, international collections and letters of credit, and operational risk management

      • Executive Vice President - Community Bank Director of Operations

        Jan 2016 - Jan 2019

      • Senior Vice President - Operational Risk Management - Risk Executive

        Jan 2014 - Jan 2016

      • Senior Vice President - Associate General Auditor

        Jan 2003 - Jan 2014

      • Various Financial Services Roles

        Jan 1989 - Jan 2003

    • Truist

      Jan 2019 - Aug 2022

      Guided strategy and financial leadership for contact center. Set strategic direction for integrated sales and service strategies encompassing 4,500+ employees; and 100M IVR, voice, and messaging client interactions annually. Led BB&T and SunTrust merger integration efforts, unifying Truist contact centers. Directed strategy development, operational efficiency, and teamwork. Centralized operations reporting structure, including branch operations and customer support teamwork.

      • Executive Vice President – Director Truist Contact Center

        Nov 2021 - Aug 2022

      • Executive Vice President - Retail Branch Operations Executive

        Jan 2019 - Jan 2022

    • Seacoast Bank

      Oct 2022 - Jan 2024
      Operations Executive

    • Huntington National Bank

      Feb 2024 - now

      • Retail Exection & Business Management Director

        Jun 2024 - now

      • Consumer Regional Banking Knowledge Services Director

        Feb 2024 - Jun 2024

  • Licenses & Certifications

    • Certified Anti-Money Laundering Specialist (CAMLS)

      ACAMS

    • Certified Internal Auditor (CIA)

      The Institute of Internal Auditors Inc.

    • Certified Fraud Examiner (CFE)

      Association of Certified Fraud Examiners (ACFE)

  • Volunteer Experience

    • Campaign Cabinet Member

      Issued by United Way of Forsyth County
      United Way of Forsyth CountyAssociated with Angie Rhyne

    • Board Member

      Issued by YWCA of Winston-Salem
      YWCA of Winston-SalemAssociated with Angie Rhyne