Khaled Shoker

Experience

• 

  Khoury Home

  Jan 2012 - Jan 2014

  Head of Department

  ● Provided strategic leadership to a team of 10 employees, ● Developed and implemented departmental goals an objective aligned with the company overall strategy ● Managed budgetary and resource allocation decision to ensure optimal department performance ● Lead the team to achieve a 50 % increase in sales within 3 months ● Team development and mentoring ● Decision making and problem solving at a strategic level

• 

  BML Banque Misr Liban

  Jan 2014 - Nov 2014

  Customer Relationship Officer

  ● Identified business opportunities and offered the bank’s products and services● Participated in marketing and business development activities, such as client recognition programs and client product awareness seminars ● Provided quality customer service to guarantee overall outstanding customer satisfaction● Referred our retail banking clients to our SME, corporate and Private banking partners and introduced them to our available banking solutions

• 

  BLOM BANK s.a.l.

  Nov 2014 - Jul 2015

  Retail Banking Officer

  ● Managed a portfolio of clients, nurturing relationships and ensuring customer satisfaction● Conducted market research to identify potential leads and new business opportunities ● Prepared and delivered compelling sales presentation to prospective clients ● Customer relationship management ● Market analysis and sales forecasting

• 

  BLC Bank

  Jun 2015 - now

  ● Developing business strategies and opportunities with new and/or existing customers ● Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities. ● Provides solutions to a variety of complex technical and business matters. ● Business growth: o Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines and generate new leads and opportunities within assigned existing customer accounts o Maintain a pipeline of qualified active opportunities and manage them to close. ● Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas. ● Deliver presentations, negotiate deals, collaborate cross-functionally● Mentor and guide the sales team, fostering a culture of excellence, innovation, and collaboration. ● Lead negotiations and contract discussions with clients.● Strategic Planning: Develop and execute a comprehensive strategic plan.● Decision-Making: Make strategic decisions on partnerships, acquisitions, and resource allocation to optimize the success of the project.● Project Operations: Oversee all facets of project operations ensuring seamless integration and efficient execution.● Relationship Management: Cultivate and sustain strong relationships with investors, partners, and stakeholders to build trust, confidence, and foster long-term collaboration.● Analyze all business requirements and provide detailed specifications.● Assist project managers and development team during the project life cycle. especially reviewing Show less ● Supported Head of Branches in the National Office with the management of 7 Regions and 43 branches and ensured the Top Management requirements were met ● Assist the Head of Branches in projects and assigned tasks ● Lead and manage a team of 70 employees to achieve and exceed monthly and annual sales targets. ● Develop and implement effective sales strategies to drive business growth. ● Collaborate with marketing department to create and execute successful sales campaigns ● Analyze market trends and competitor activity to identify new Opportunities ● Prepare and present regular sales reports to senior management. ● Monitoring market trends and competitive landscape to adjust strategies. ● Developing and managing a customer relationship management (CRM) system to track leads, opportunities, and customer interactions. ● Conducting regular sales meetings and training sessions. Show less

  • Senior Branches Business support specialist

    Jan 2020 - now

  • Branches Network Coordinator

    Jun 2015 - Jan 2020