
Aina Odunayo
Internship Trainee

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About me
Customer Support Representative/Lead Generation//Data Entry Analyst/Email Management/Appointment Scheduling
Education

Osun state college of techonology
2012 - 2014Higher National Diploma Banking and Finance 2.94Activities and Societies: Reading,Travelling and Partying Am a very fun person to be, hardworking,goal getter,with great personality.
Experience

Consolidated Discounts Limited
Jan 2011 - Dec 2011Internship TraineeIn my role as an Internship Trainee at Consolidated Discounts Limited, I successfully managed the filling of customer documents, ensured timely submission to the dealing officer, and coordinated with the asset and wealth department to meet customer investment rate expectations. Additionally, I handled email correspondence with customers, providing prompt and professional responses.

Lagos State Development and Property Corporation
Oct 2014 - Oct 2015Youth Service corperIn my position as a Youth Service corper at Lagos State Development and Property Corporation, I oversaw the payment of salaries to various workers, including Engineers and Builders. Additionally, I managed cheque deposits and processed payments for IT Students and Corpers, ensuring timely and accurate transactions. • Prepared payment sheets for field workers• Deposited cheques into the bank• Managed salary payments for all employees

Desourcetech Intergrated Limited
Aug 2022 - nowSales Manager• Reach out to customer leads through cold calling.• Presenting, advocating for, and marketing products and services with strong reasoning to current and potential customers.• Expedite the resolution of customer problems and complaints to maximize satisfaction• Communicate with customer and prospect product pain points to appropriate to meet their needs.• Track all sales activities using CRM system and keep current by updating account information regularly.• Maintain a well-developed pipeline of prospects.• Develop strong, ongoing relationships with prospects and customers. Show less
Licenses & Certifications
- View certificate

Customer Service: Serving Customers Through Chat and Text
LinkedInJul 2024 
On-Demand IT Skills Training
Digital Witch Support CommunityAug 2024- View certificate

Customer Service Foundations
LinkedInFeb 2023 
Data Entry Beginner Course
UdemyApr 2023
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