Robert Richard

Experience

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  Hudy Painting Inc

  May 2006 - Nov 2018

  Painter

  • Contract specialized painting services to 40 existing and new construction yearly including both residential and commercial properties ranging in value from $600,000-2 million• Work closely with all stakeholders including clients, crew, supervisors, builders and homeowners, to ensure clear communication, build trust and rapport, resulting in satisfied customers, repeat business and referrals• Recognized by owner for quality control skills resulting in supervision of all pre-prep work on client properties Show less

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  Target

  May 2006 - Dec 2010

  Backroom, Cashier, Food Ave., Guest Service, Sales Floor

  • Versatile multitasker assigned to floating between key customer service positions, including, restaurant staffing, cart retrieval, guest services and between geographical store locations to assist with seasonal and additional staffing needs• Staffed three regional Target stores ranging in size from 30-110,000 sq. feet in communities ranging from 65-100,000 people, performing multiple customer service functions including, staffing point of sale checkouts, customer service desk, stocking inventory and processing returns• Stationed in key supply chain management areas that received, processed and pushed retail product to the sales floor, assisting in stocking stales, promotional displays for end caps, retrieving and loading products for customers, unloading trucks, baling shipping packages and completing inventory functions including, scanning, accuracy reports and distribution logs • Created great first impressions by building rapport through casual conversation that lead to trust in which resulted in motivated customers that resulted in repeat business Show less

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  Hennepin County

  Aug 2017 - Mar 2018

  EJJ Juvenile Probation Officer Aide

  • Assisted in the caseloads of intensely supervised clients aged 14-21, who received a dual sentence in Juvenile and Adult Court, that are the most serious/violent/chronic offenders in the juvenile system• Meet clients at locations such as the office, school, work, home, Residential Treatment Facilities, Juvenile Detention Center to discuss the client’s needs, progress and their overall well being• Observed court process to understand intricacies of client/system engagement, and how to connect clients to the system in ways that help them achieve best results and outcomes, and facilitate the restorative justice process to inform performance, develop craft, and fine tune professional skills• Planned 200 hour commitment expanded to a 400 hour commitment based on accreditation, and best practices within the industry for training, orientation, and career readiness• Certification of Evidence Based Practices (EBP) in; LS/CMI, Motivational Interviewing (MI) Phase 1 & Phase 2 • Completed DOCCR New Employment Orientation (NEO) training in; Verbal De-escalation, DOCCR Ethics, Introduction to EBP, PREA: Boundaries, Diversity, Non-Discrimination in the Workplace, Foundations of Field Officer Safety, Defense Tactics: Level 1, Search and Seizure, Gangs and Social Media Show less

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  S.A.F.E. Managment

  Feb 2018 - Feb 2018

  Super Bowl LII Security

  • Completed orientation, and completed PPA 125 Pre-Assignment Training which accumulated for a total of 12 hours on varied topics including how to handle conflict, individual confidentiality, plans, layout, and logistics of the event, relevant technology, and performing routine bag checks culminating in an online security test and a passed certification as a security specialist• Staffed media check in point for Super bowl LII performing all security checks, and physical pat downs for 5800 attending media professionals and 300 half time participants to ensure safety, security, and operational protocols • Scanned winning teams VIP passes for friends and family of players, coaches, and support staff as they navigated to a special secure section of the facility to celebrate Show less

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  Hennepin County

  Oct 2018 - Feb 2022

  • Maintain a safe institution for staff and residents by building relationships, employing de-escalation techniques, using verbal commands, and using physical and mechanical restraints when necessary. Enforce Minnesota laws, American Correctional Association (A.C.A.) standards, and Prison Rape Elimination Act (PREA) standards relating to the confinement of prisoners, security regulations, rules of conduct and work rules. • Search residents and inspect cells, recreation areas, work locations, and other activity areas for unauthorized objects or materials. • Respond to and manage emergency or crisis situations using communication skills to resolve volatile situations. • Observe behavior of residents and utilize behavioral management techniques/skills to assist residents in self-management of their behavior. Report observations of unusual behaviors to medical, other Correctional Officers or social service personnel. • Model pro-social behavior to all resident’s, DOCCR staff, along with staff members and volunteers associated with the facility. • Escort individuals and groups of residents to work and other activities, supervise and instruct residents in work crew activities and the operation of equipment (i.e., laundry, kitchen, cleaning, and grounds maintenance equipment) and participate in work crew activities as needed. • Write detailed reports (e.g. disciplinary reports, incident reports) and maintain records (i.e. records of residents' funds and personal property). Show less

  • Correctional Officer

    Oct 2018 - Feb 2022

  • Senior Correctional Officer

    Oct 2018 - Feb 2022
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  Dehmers Meats

  Oct 2021 - now

  Sales Associate
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  Wright County, Minnesota

  Feb 2022 - now

  Civilian Correctional Officer

  • Senior Correctional Officer• Field Training Officer • Emergency Response Team member • DMT operator