Noor Shoaib

Experience

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  Temple University - Personal Health Informatics & Rehabilitation Engineering Lab

  May 2017 - May 2019

  Research Assistant

  ● Develop an android application to measure the physical activity of individuals with spinal cord injury ● Lead data collection and statistical analysis of 20+ participants● Conduct interviews and usability testing of phone application to optimize user experience● Design content for lab (posters, powerpoints, promotional videos, images for websites)● Present deliverables to stakeholders, and other academic researchers at conferences● Conduct market research for competitive applications, and write literature reviews Show less

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  Magee Rehabilitation

  Apr 2018 - Jan 2019

  Student Volunteer

  Physical Therapist Shadowing/Observation

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  ATI Physical Therapy

  Mar 2019 - Mar 2020

  Rehabilitation Technician

  ● Assist front desk receptionist with clerical duties such as collection of payments, scheduling, and managing patient electronic charts● Guide patients through therapy treatment plan and exercises● Assist patients with disabilities answer user surveys on company web page

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  Rothman Institute

  Sept 2020 - Oct 2022

  Hand Therapist Aide

  ● Administer treatment plan and assist in orthosis fabrication for patients alongside team of therapists ● Successfully managed inventory and administrative scheduling for 20+ offices in the PA, NJ and New York City region● Demonstrated high tech efficiency overseeing patient payments, medical charts, and patient scheduling (EMR systems)● Contacted insurance companies for authorization, eligibility and benefits for durable medical equipment● Assisted in research studies examining competitive devices available on the market vs in house clinical equipment Show less

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  Dimension Ortho

  Jun 2023 - now

  Operations Manager

  ●Lead production and implementation of 3D printed orthotics, optimizing clinical and technical processes across multiple facilities. ●Develop and implement comprehensive training programs ensuring a seamless onboarding experience for all clinical staff.●Act as primary advocate for all customers: businesses and patients ensuring all their needs and pain points were addressed and resolved. ●Collaborate closely with the Director of Business Development to devise go-to-market strategies, that resulted in new user adoption and account growth.●Drove market growth through strategic marketing, increasing social media presence by over 400% in just 2 months and successfully launching products at a large-scale tradeshows to enhance brand visibility and support customer engagement.●Create tailored marketing materials, including brochures, informational flyers, technical presentations, and pitch decks, to effectively communicate product value and support customer onboarding, training, and engagement initiatives.●Monitor KPIs such as recasting rates, turnaround time, patient volumes, website traffic and more to identify trends and areas for improvement. ●Collaborate cross-functionally between engineers, clinicians, CEO, and various board members to provide product solutions●Led the redesign of the company website, enhancing content quality and user experience while implementing Google Analytics for comprehensive user tracking and insights.●Spearhead the development of an association aimed at establishing expertise in 3D printing training for orthotists globally. Show less

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  Unibox

  Sept 2023 - Jan 2024

  Web Designer

  • Designed and developed the company's Squarespace website, creating a modern and user-friendly interface that effectively showcased the brand.• Administered and optimized Outlook services, support emails, and other administrative tasks, enhancing internal communication and workflow efficiency.• Provided technical support and training to staff, ensuring seamless utilization of digital tools, and implemented security measures to safeguard online assets.