Roberto Lugo

Roberto Lugo

Followers of Roberto Lugo175 followers
location of Roberto LugoValparaíso, Valparaiso Region, Chile

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  • Timeline

  • About me

    Telecommunications Engineer

  • Education

    • Instituto de Gerencia y Estrategia del Zulia

      2015 - 2016
      Management Training Program Management
    • Universidad Rafael Belloso Chacín

      2008 - 2012
      Electronic Engineer Telecommunications
    • Instituto Universitario Politécnico Santiago Mariño

      2015 - 2015
      Diploma in Engineering Project Management Project Management
  • Experience

    • Cinetix Group Consultores C.A.

      Oct 2013 - Sept 2016

      Coordinate, monitor, and plan technological services and solutions to meet organizational needs.Provide advice and technical direction to end clients, ensuring they receive optimal solutions.Plan, organize, and execute project implementations efficiently and effectively.Manage internal processes to automate and streamline business operations, enhancing productivity.Address and resolve emerging conflicts such as delivery delays, implementation failures, and responsibility issues.Make effective and timely decisions to ensure project and operational success. Show less Analyze the company’s product and service offerings to identify opportunities for renewal and value creation.Design and plan management processes for the control and monitoring of technological projects within the organization.Produce comprehensive documentation on operational, system, and user procedures and guidelines.Implement and administer firewalls to ensure robust network security.Train and supervise support engineering personnel to enhance team capabilities.Test and evaluate new technologies to determine their potential benefits and integration into the company’s infrastructure. Show less

      • Head of IT Services and Infrastructure.

        Jul 2015 - Sept 2016
      • Support Engineer - Level II

        Oct 2014 - Jul 2015
      • Support Engineer - Level I

        Oct 2013 - Jul 2015
    • Empresas Taylor

      Apr 2017 - now

      Monitor and maintain the operational continuity of the communications infrastructure and corporate servers.Automate and verify the correct generation of data backups for systems, databases and files.Perform checks and corrections on server backups.Lead infrastructure projects from planning to execution, ensuring timely delivery within budget constraints.Commit to continuous learning and stay up to date with the latest technological advances to implement innovative solutions.Complete additional tasks assigned by the superior related to the area. Show less

      • Information Technology Infrastructure Engineer

        Nov 2019 - now
      • Information Technology Support Engineer

        Apr 2017 - Oct 2019
  • Licenses & Certifications

    • Cisco Certified Network Associate

      Cisco
      May 2014
    • Watchguard Certified System Professional

      WatchGuard Technologies
      Sept 2014
    • F-Secure Corporate Security Management

      F-Secure Corporation
      Mar 2015
    • AWS Certified Solutions Architect - Associate

      Amazon Web Services (AWS)
      May 2023
      View certificate certificate