Deep Enrich
Mohammad Numan Butt
Technical Support Representative
1000 followers
San Jose, California, United States
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About me
Director, Global Customer Support Delivery, Cortex
Education
Pakistan School
-
Wichita State University
2000 - 2007Bachelor Electrical Engineering
Experience
CCH a Walter Kluwer Company
Aug 2007 - Feb 2008Technical Support Representative
Questivity Inc
Mar 2008 - Nov 2008Associate Network Engineer
Calix
Nov 2008 - Dec 2010Technical Support Engineer
Tellabs
Dec 2010 - Mar 2012Quality Assurance Engineer (Project Lead)
Palo Alto Networks
Mar 2012 - nowDirector, Global Customer Support Delivery, Cortex
Nov 2024 - nowSenior Manager , Global Customer Support - Cortex
Oct 2020 - Nov 2024Manager, Global Customer Support
Jan 2018 - Oct 2020Duty Manager, Global Customer Support
Mar 2015 - Jan 2018Team Lead, Customer Support
Sept 2014 - Mar 2015Technical Support Engineer
Mar 2012 - Sept 2014
Licenses & Certifications
CCNP Switching
CiscoCCNA
Cisco
CNSE
Palo Alto Networks- View certificate
Palo Alto Networks SME Participation
Palo Alto NetworksJul 2022
Languages
- enEnglish
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