Cristopher Morris

Experience

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  Easter Seals Goodwill Industries

  Jan 2010 - Mar 2014

  Behavior Specialist

  •Lead therapy sessions with autistic children and their families • Conducted assessments in order to construct individual service plans • Ran programs designed to facilitate the achievement of goal• Educated families on autism, and ways to cope with its challenges • Educated families of the resources available to them • Performed sessions in English and Spanish, and provided translation services for the necessary forms and documentation

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  United States Air Force

  Mar 2014 - Mar 2018

  Helicopter Mechanic

  • Developed and maintained backup and disaster recovery plans, ensuring data availability and business continuity.• Performed regular backups and tested recovery procedures to minimize data loss in case of failures.• Conducted scheduled and unscheduled maintenance on rotary-wing aircraft, ensuring optimal performance and mission readiness.• Diagnosed and troubleshot complex mechanical, electrical, and avionics issues, resolving problems swiftly.• Implemented preventive maintenance procedures, detecting potential aircraft system failures and increasing safety.• Collaborated with a team of mechanics for major aircraft repairs, adhering to strict quality standards and safety protocols.• Managed aircraft maintenance documentation, ensuring compliance with regulations.• Utilized computer-based maintenance management systems to track tasks and ensure timely completion of scheduled activities.• Participated in aircraft launches, recoveries, and post-flight inspections, ensuring aircraft integrity for subsequent missions.• Assisted in training and mentoring junior mechanics, enhancing team performance.• Maintained an inventory of aircraft parts, coordinating with supply personnel for availability during maintenance operations.• Collaborated with other maintenance teams and support personnel to troubleshoot and resolve complex aircraft issues, contributing to mission success and operational efficiency. Show less

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  The Shade Tree

  Aug 2017 - Dec 2017

  Human Resources Manager

  •Served as Human Resource coordinator for employee and safety committees, initiating and participating in several successful events •Created Employee Handbook, including revising outdated policies to ensure compliance and adding new policies to improve morale. •Designed and administered a more appealing benefits package to recruit and retain quality personnel. •Facilitated recruitment, hiring, applicant testing and new employee orientation•Maintained new hire and termination records and conducted exit interviews •Assisted with payroll, compensation and ADA, FMLA and Workers Compensation administration •Translated written materials into Spanish Processed weekly Payroll Show less

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  United States Air Force

  Sept 2019 - Aug 2021

  Human Resources / IT Liaison

  • Spearheaded IT asset management initiatives, ensuring accurate records, managed asset lifecycle, and maintained compliance with regulations.• Acted as a bridge between IT and other departments, translating technical IT jargon into understandable language for non-technical staff.• Collaborated across departments, identifying and resolving IT-related issues and providing effective solutions.• Implemented secure IT asset disposal protocols, including data erasure, adhering to disposal regulations.• Led end-to-end recruitment processes: collaborated with hiring managers, conducted applicant screening, and facilitated successful candidate selections.• Administered HR programs: payroll, compensation, ADA, FMLA, and workers' compensation, ensuring accuracy and timeliness.• Conducted comprehensive onboarding and new employee orientation, fostering a positive workplace culture.• Provided expert guidance on HR policies, addressing inquiries, and fostering a supportive work environment.• Managed performance evaluations, discipline, and staff disputes, ensuring compliance with laws.• Developed technical work direction for HR and administrative staff, optimizing workforce effectiveness. Show less

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  Defense Health Agency

  Nov 2023 - now

  Desktop Support Technician

  Provide first-level technical support to end-users, resolving hardware and software issues • Respond to ServiceNow tickets and inquiries, diagnosing and troubleshooting technical issues• Collaborate with cross-functional teams to escalate and resolve complex technical issues• Perform system upgrades, installations, and configurations, optimizing system availability• Maintain accurate and up-to-date documentation of support activities, solutions, and knowledge base articles• Conduct remote assistance sessions to resolve issues for off-site employees• Assist in the management of Active Directory accounts, permissions, and security groups• Conduct user training sessions to enhance IT literacy and promote self-help• Monitor and maintain network connectivity, identifying and resolving connectivity issues Show less