Patrick Knox

Experience

• 

  Bacik Group

  Jan 2010 - Jan 2010

  Technical Writer

  • Contract Analyst for service-disabled veteran owned business• Proposal/Technical Writer for three, separate U.S. government (military) solicitations• HR support to include: payroll, per diem, A/R and A/P, invoicing, etc…

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  Yardi

  Oct 2011 - Jul 2015

  Technical Account Manager

  • Implementation, integration and support of accounting-based ERP software• Primary (lead team) project management and client escalation point• Full cycle accounting support for G/L: COA, opening balances, vendor records, daily postings, month end/year end closings, bank recs,etc… • Self-hosted and hosted SQL relational databases/URL/environment setup; day-to-day support, upgrades, licensing, customizations, enhancements, etc…• Product testing, development, modifications, technical writing and release notes• Industry best practices conference presenter and company best practices accounting trainer Show less

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  Tyler Technologies

  Jul 2015 - Apr 2017

  Implementation Consultant

  • Principal Consultant for EnerGov Land Management software• Analysis of day-to-day departmental processes and current business functionalities• Customization, configuration and automation of all client-specific requirements• Deployment, conversion, validation and testing of software solutions and legacy data• Incorporation of GIS layering, buffering , spatial points, polygons, etc…

• 

  Yardi

  May 2017 - Oct 2017

  Consultant

  Consultant, Professional Services Group

• 

  Tyler Technologies

  Oct 2017 - Aug 2020

  Project Manager

  • Full service implementations according to Statement of Work, project scope and project deliverables.• Development of client training schedule, resource(s) assignment, budgetary allotment and overall project timeline.• Departmental analysis and resource management planning.• Design, lead and supervise project team, project plan, target go-live date(s), integration scheduling and additional project phases (if necessary).• Bi-weekly project status calls - budget reconciliation/outstanding tasks/upcoming calendar/etc.•Management/Training/Mentorship of all direct reports - monthly/quarterly/annual performance reviews.• Change Management Planning• Risk Management Planning• Executive sponsor stakeholder presentation and ongoing project updates Show less

• 

  IRely

  Aug 2020 - Oct 2021

  Project Manager
• 

  PowerPlan, Inc.

  Nov 2021 - now

  Project Manager