Karin Beckh-Scardigli

Experience

• 

  ICI

  Feb 1997 - Dec 1998

  Customer Service Representative

  Regular customer follow-up, inbound and outbound callsForecastingProcessing orders (SAP)

• 

  Silicon Graphics

  Jan 1999 - Aug 2001

  Channel Sales Representative

  Developing sales on the Government & Education market segments via a list of Value Added ResellersImplementing the annual promotion for Educational Institutions

• 

  Check Point Software Technologies

  Sept 2001 - Sept 2013

  Inside Sales - Renewals and Business Development

  Consistently exceeding the renewal targets by obtaining the renewal orders on time and by selling multi-year renewals and higher support levelsCentral Point of contact for customers, channel partner and internal departmentsLead Management and Business Development

• 

  Axway

  Jan 2014 - Feb 2016

  Senior Renewals Specialist

  Consistently exceeding renewal targets by securing support renewals and upselling by positioning a higher support levelQuota : 13,7 million Euro, achievement : 105 %

• 

  Citrix

  Feb 2016 - Feb 2017

  Inside Sales
• 

  Fortinet

  Feb 2017 - Aug 2017

  Inside Sales
• 

  Talend

  Sept 2017 - Sept 2021

  Customer Success Subscription Manager

  Establish and oversee the customer's adoption, training and development of best practices driving incremental value and return on the customer's investmentDevelop a trusted advisor relationship with customersRenew subscription contracts and identify opportunities for growth (via upsells and cross-sells)

• 

  Tricentis

  Oct 2021 - Apr 2024

  • Manager, Renewals EMEA & APAC

    Apr 2022 - Apr 2024

  • Renewal Specialist

    Oct 2021 - Mar 2022