Mohammad Bahloul

Experience

• 

  Utilnet

  Mar 2006 - Jun 2007

  Telecom Engineer
• 

  Batelco Jordan

  Jun 2007 - Feb 2009

  • ISP Core Network Engineer

    Feb 2008 - Feb 2009

  • NGN Engineer

    Jun 2007 - Jan 2008
• 

  امنية

  Feb 2009 - Jul 2011

  Core Network PSS Engineer

  • Areas of experience includes: IP technologies, Wimax, GPRS roaming, retail and corporate VoIP, Security systems, 3G, PCRF, VAS, IN, IPTV.• Plan CAPEX and OPEX budget related to PS-Core Network division.• Design, Plan and implement IP core network holding both voice and data traffic for all Core, Wimax, VAS, IN and NGN (VoIP) services.• Participate in presales activities and solution design for nontraditional needs.• Evaluate proposals for new projects from different vendors related to IP Core (Packet Switch) domain including, GPRS, Wimax and any other technologies.• Introduced to different vendors solutions; Cisco, Huawie, Juniper, Netscreen firewalls, Netapp cache engine, Peerapp cache engine, HP servers and switches, Byte mobile GPRS accelerator, solution Open Wave GPRS accelerator.• Main projects being involved in:o Wimax 802.16e.o Tracking projects; Customs, DHL Express, Abu khader Vehicles and Traklink.o Security Assessment & policies project.o GPRS Accelerator.o Blackberry عرض أقل

• 

  Zain Jordan

  Jul 2011 - now

  leading a team of Technical Product Managers and Customer Experience Simulation professionals, playing a pivotal role in understanding our company's technology at a deep level with below key responsibilities and achievements.🚀 Team Leadership: Spearhead a team of technical product managers and simulation professionals, fostering collaboration and innovation to create, modify, test, and successfully deliver products that align with customer needs.🌐 Cross-functional collaboration: Actively collaborate with commercial and technical teams, including Sales, Marketing, IT, Engineering, and Finance, ensuring seamless integration and alignment to fulfill customer requirements.🔍 Project Management Expertise: Specialize in breaking down large, complex projects into manageable pieces, facilitating the development of functional specifications. Ensure successful and timely delivery by coordinating efforts among diverse team members.🤝 Stakeholder Management: Manage relationships with various external teams (Finance, Marketing, Operations, Sales, Customer Care, etc.), ensuring high synergy and alignment between product development and customer experience simulation teams with external entities.📊 Strategic Pipeline Management: Prioritize and manage the project pipeline based on commercial objectives and priorities in collaboration with IT, engineering teams, and other stakeholders.💰 Budget and Resource Management: Oversee budgets and resources, forecasting needs, allocate resources efficiently, and monitor project expenses to ensure on-time and within-budget delivery of product development and customer experience simulation projects. عرض أقل •Managed more than 50 mega and strategic projects & partnerships through a team of skillful and knowledgeable persons in product management, product development, marketing, technology, and business analysis; to acquire technology, analyze requirements, implement, test, and deliver those projects within tight and firm deadlines and on high delivery standards for both B2C and B2B business.• Managed Zain Jo Mobile app. growing the active base from a few hundred to 250K monthly active users, which generated more than 10X of increased revenues through the Application and achieved one million downloads on the android store.• Establish a horizontal unit across the company that takes care of all business Analysis and program management for projects from marketing, sales, customer care, credit & business excellence teams to different technical teams with a focus on a customer-centric approach by looking into customer journeys during all phases of the customer life cycle. • Focus on business & Digital transformation from a business and technical side to be ready for a smooth presentation on our digital channels and serve the company's vision for the change into a digitally transformed organization. • Lead cross-functional teams from Sales, Marketing, Finance, IT, Engineering, and customer care focusing on process optimization that leads to enhancing sales management and increase in profits and revenues. عرض أقل • Understand Products Concepts channeled through Marketing Segment owners for development purposes and proactively support in creating user stories and journeys and suggesting additional services and features on both traditional and digital channels.• Analyze and document the required information and data (Developing Marketing Product Specification Documents) in addition to (Functional & Systems Testing Scenarios Document) and managing the product life cycle. • Suggest solutions/workarounds for challenges faced to meet the dynamic and new requirements of the market.• Manage Marketing Roadmap Activities ensuring smooth and adequate implementation of the overall roadmap items. • Translate Concepts to business rules and validations on all backend systems (CRM, ERP, and Oracle, Billing, integration, Provisioning & core network infrastructure) needed to seamlessly deliver the service. • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. • Responsible for requirements setting and service specifications (Commercial RFP requirements) for new services and platforms implemented in Zain JO. عرض أقل

  • Product Development & Business Simulation Senior Manager

    Dec 2023 - now

  • Technology & Product Development Manager

    Jul 2015 - Nov 2023

  • Technology and Product Development Team Leader

    Jul 2011 - Jun 2015