Dewi Rahma Mareta S.Par., CGSP

Dewi Rahma Mareta S.Par., CGSP

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location of Dewi Rahma Mareta S.Par., CGSPYogyakarta, Indonesia

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  • Timeline

  • About me

    DRM

  • Education

    • SMA Negeri 4 Pagar Alam

      2015 - 2018
      SMA Biology/Biological Sciences, General

      Activities and Societies: Palang Merah Remaja, Pramuka

    • Sekolah Tinggi Pariwisata Ambarrukmo (STIPRAM) Yogyakarta

      2018 - 2022
      3.68
    • AHLEI - American Hotel & Lodging Educational Institute

      2022 - 2022
      Bachelor's degree Hospitality 100
  • Experience

    • Dinas Kebudayaan dan Pariwisata Banjarnegara

      Dec 2020 - Feb 2021

      I'm a model for tourism promotion video in Dinas Pariwisata dan Kebudayaan Kab. Banjarnegara. I'm became a model for promotion tourism destination Kawah Sikidang in Banjarnegara Regency I have three main tasks during my internship as a Receptionist :1. Serve guest who comes to the office with good service.2. Answering all calls and directing as a needed.3. Register all guests who comes to the office.

      • Promotional Model

        Dec 2020 - Feb 2021
      • Receptionist

        Dec 2020 - Feb 2021
    • Cavinton Hotel Yogyakarta

      Sept 2022 - Oct 2025

      Control and ensure that Front Office operations run according to procedures.Check forecasts periodically to avoid overbooking.Ensure that guest room availability or equipment is fullfiled.Check room breakdowns and room count sheets to avoid wrong running.Arrange the schedules of each Front Office Staff, and update any changes.Direct the steps to prepare for receiving groups.Handle guest complaints that cannot be handled by the Front Desk Agent.Check E-mails periodically, and ensure that all important E-mails have been followed up.Create monthly reports related to revenue and reports related to Front Office operations.Re-check the rooms that have been prepared by the Housekeeping team, especially VIP guestrooms Show less

      • Jr Front Office Supervisor

        Nov 2023 - Oct 2025
      • E-Commerce

        Sept 2022 - Oct 2025
    • Grand Hotel De Djokja

      Nov 2025 - now
      Pre-Opening Team
  • Licenses & Certifications

    • Certified Guest Service Professional Tourism

      American Hotel & Lodging Association
      Jan 2022