Dewi Rahma Mareta S.Par., CGSP

Experience

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  Dinas Kebudayaan dan Pariwisata Banjarnegara

  Dec 2020 - Feb 2021

  I'm a model for tourism promotion video in Dinas Pariwisata dan Kebudayaan Kab. Banjarnegara. I'm became a model for promotion tourism destination Kawah Sikidang in Banjarnegara Regency I have three main tasks during my internship as a Receptionist :1. Serve guest who comes to the office with good service.2. Answering all calls and directing as a needed.3. Register all guests who comes to the office.

  • Promotional Model

    Dec 2020 - Feb 2021

  • Receptionist

    Dec 2020 - Feb 2021
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  Cavinton Hotel Yogyakarta

  Sept 2022 - Oct 2025

  Control and ensure that Front Office operations run according to procedures.Check forecasts periodically to avoid overbooking.Ensure that guest room availability or equipment is fullfiled.Check room breakdowns and room count sheets to avoid wrong running.Arrange the schedules of each Front Office Staff, and update any changes.Direct the steps to prepare for receiving groups.Handle guest complaints that cannot be handled by the Front Desk Agent.Check E-mails periodically, and ensure that all important E-mails have been followed up.Create monthly reports related to revenue and reports related to Front Office operations.Re-check the rooms that have been prepared by the Housekeeping team, especially VIP guestrooms Show less

  • Jr Front Office Supervisor

    Nov 2023 - Oct 2025

  • E-Commerce

    Sept 2022 - Oct 2025
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  Grand Hotel De Djokja

  Nov 2025 - now

  Pre-Opening Team