Tushar Sharma

Experience

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  Domino's

  May 2008 - May 2009

  Chandigarh Associate Manager-Operations

  Management of store operations and handling a team of 30to 40 team members.Maintaining reports and accounts of the store and managing the food cost. Providing training about new product and to the new team members about their responsibilities.

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  Flavourz restuarent and banquet

  May 2010 - Oct 2011

  Restuarent manager

  Restaurant and banquet management

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  Domino's Pizza Enterprises Limited

  Apr 2012 - May 2013

  Assistant Manager

  Restaurant Operation managementManagement of store operations and handling a team of 30to 40 team members.Maintaining reports and accounts of the store and managing the food cost. Providing training about new product and to the new team members about their responsibilities.

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  Amazon

  May 2013 - Jan 2019

  Delivery operations managementManagement of store operations and handling a team of 100 to 120 team members.Maintaining reports and accounts of the store and managing the whole operation of a delivery station. Providing training about new processes to the new team members about their responsibilities and certified Amazon operations trainer.....! Delivery operations managementManagement of store operations and handling a team of 100 to 120 team members.Maintaining reports and accounts of the store and managing the whole operation of a delivery station. Providing training about new processes to the new team members about their responsibilities and certified Amazon operations trainer.....!

  • manager in operations

    Sept 2016 - Jan 2019

  • Operations Manager

    May 2013 - Sept 2016

  • Operations Manager (team lead)

    May 2013 - May 2015
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  SuprDaily

  Jan 2019 - Feb 2021

  Sr Area Operations Manager

  Handling Noida and Ghaziabad city early morning 0300 to 0800 hrs operations with a scale of more than 10K plus orders of groceries and daily essentials with team size of 400 people.Last mile and supply , milk fulfillment operations.Training and development.Process implementation and improvement.Cost control and data compliants tracking.Off roll team Payout and team efficiency, productivity

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  Delhivery

  Feb 2021 - now

  Senior Operations Manager

  Handling FM MM and LM- B2B And B2C Operations of 9+ Service Centers for states like PB/HR/Chandigarh/HP/JK and Srinagar.Directing a team size of more than 300+ On-roll and Off-roll employees.Stakeholder management, Business Partner,Channel management,Developing SP (Service Partners), channel diversification, and supporting channel management for delivery operations.Controlling and optimization of center Cost,Vehicle utilization Strategic Efficiency, team planning, sorting process & merchant deliveries Budgeting of direct and in-direct center costs.Handling on-site Projects.Developing new processes, Training and implementation of the new processes down the line and ensuring all parameters and compliance as per norms.Training of processes & operations to the new team members and supervisors. Show less