SAGAR BAKSHI

SAGAR BAKSHI

Process Associate

Followers of SAGAR BAKSHI1000 followers
location of SAGAR BAKSHINoida, Uttar Pradesh, India

Connect with SAGAR BAKSHI to Send Message

Connect

Connect with SAGAR BAKSHI to Send Message

Connect
  • Timeline

  • About me

    Principal Consultant at People Strong II Ex- Global Upside II NMIMS - PGDM HR II

  • Education

    • Delhi Public School Gurgaon

      2010 - 2013
      Bachelor’s Degree Business/Commerce, General
    • Delhi University

      2013 - 2016
      Bachelor of Commerce - BCom Accounting and Finance
  • Experience

    • Sopra Steria

      Mar 2017 - Dec 2018
      Process Associate

       Working on clients query and making amendments accordingly Follow up with clients with regard to closure of the Service request or mail. Responsible for delivering and maintaining all HR and operational workflow and forClient relationship management Mentored the new joiners in my team and managed employee relation by conductingemployee engagement activities Head of the team for the Innovation Station for giving the best ideas for the processimprovement and better employee engagement. Lean certified (2 Process Improvement Ideas) Taking care of SLAs and priority based SRs Show less

    • YES BANK

      Dec 2018 - Sept 2019
      Branch Service Partner

       Manage KYC, MIS & BRS reports Maintain MIS/EOD reports and cross-validate day to day transactions. Acquiring business with existing and new clients by giving best in class service. Overall bank financial and operations work Growing existing relationships via cross-selling of banking products to walk-in andportfolio mapped clients.

    • Global Upside

      Sept 2019 - Apr 2022
      Implementation Executive

      • Project management: Managing multiple projects at different stages while making good decisions on an on-going basis in addition to handling client concerns• Design all code prototypes to validate requirements and maintain knowledge of all product functionality according to customer requirement.• Identifying, reporting, and resolving key project issues• Providing project-related insight and advice to other team members• Administer various installation projects and analyze all customer requirements and provide customization of all software applications for same and assist in efficient workflow for client Show less

    • PeopleStrong

      Apr 2022 - now
      Principal Consultant
  • Licenses & Certifications

    • Post Graduate Diploma in Business Management (Human Resources)

      NMIMS Global
      Oct 2022
      View certificate certificate