Michael Rizzo

Experience

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  CulinArt Managed Dining Services

  Sept 2010 - Jul 2013

  (Pratt Institute Account)Implemented a variety of HR tasks such as full cycle recruiting, training and conflict management for 35 union and non-union employees for Pratt Institute, a private arts and sciences college. Elucidated human resource policies and procedures to establish a uniform understanding among employees.-Promoted based on extreme Bias for action in Account manager role; Volunteered to manage Rubin Museum of Art Account, in addition to managing existing accounts, which led to a 10% increase in weekly requisitions based on clients satisfaction-Advised employees in areas relating to manager-employee relationships as well as peer-peer relationships, work-life balance, and organizational procedures and policies-Facilitated job descriptions updates and revisions for 35+ union and non-union employees to ensure most effective production methods were utilized -Developed detailed production plans for 35+ union and non-union staff, which helped achieve success at over 100 high-profile events Show less (CulinArt Commissary)Primarily accountable for managing a team of 10 and ensured their understanding and compliance of the HR policies and procedures at the Robbins Wolfe Catering commissary account. -Cultivated payroll files in the amount of $6000 per week with ADP workforce and handled all employee payroll related inquiries in a timely manner-Collaborated with the upper management on projects including inventory assessment of up to $100,000, annual employee evaluations, and quarterly employee meetings -Achieved success by personally training a team of ten and implementing a custom production and delivery process for 15 requisitions, which were punctually and consistently delivered, 7 days a week to as many as three clients, (Keefe, Bruyette & Woods, Cantor Fitzgerald and Rubin Museum of Art) Show less

  • Catering Manager/Events Coordinator

    Sept 2011 - Jul 2013

  • Account Manager

    Sept 2010 - Sept 2011
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  CulinArt Managed Dining Services

  Sept 2013 - Jul 2015

  Director of Dining Services (HR Admin)

  (William Penn Charter School Account)Managed all HR related administration including full cycle recruiting, training, grievances, HRIS documentation, and payroll for William Penn Charter School Account, a pre-k to 12th-grade private school consisting of 1,200+ students and faculty. Provided valuable information to employees regarding benefits packages and employee relation claims -Orchestrated all aspects of full cycle staffing and recruitment, which resulted in 33% of management and 25% of employee hires who are still employed with the company by utilizing job boards, LinkedIn sourcing and referral programs-Redesigned, evaluated and updated all job descriptions for all employee levels (Management and Non-management) to ensure accuracy across the entire account which resulted in significant annual labor savings of $27,000 by dissolving one unnecessary non-exempt position -Partnered with HR Corporate Manager and Regional President to help navigate, consult and ultimately diffuse 3 employee harassment cases, that could have led to legal action Show less

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  TalentLandr

  Feb 2016 - Jul 2016

  Human Resources Generalist (Contract)

  Responsibilities included driving HR projects for an apprenticeship program designed to turn young adults into "high-potential" employees by empowering them to lead industry relevant projects for Fortune 500 companies and high-growth startups. Project scope encompassed developing the Human Resource infrastructure, which included establishing the recruiting strategy, engineering onboarding automation, and configuring the performance review process. -Architected 2 major internal functions (onboarding & performance review) by leveraging cloud-based technologies that were 59% more efficient than previous methods -Configured 25-page onboarding portal in 6 weeks that assimilated new apprentices in 66% less time than previous practices by integrating 4 interactive learning modules and assessments-Introduced 360-degree performance review process that improved apprentice satisfaction by 53% by combining feedback from apprentice, mentor and client viewpoints -Facilitated logistics for Snag Your Dream Job Seminar that led to three successfully executed seminars by working with 5 different internal departments at the University of Washington -Realigned recruiting campaign through utilizing lean customer development strategy to source 9 new leads by actively sourcing at 3 career fairs and community outreach events Show less

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  TurnPoint Technology

  Apr 2016 - Jun 2016

  Human Resources Consultant (TalentLandr Contract)

  Responsible for redesigning the interview process and integrating a free cloud-based ATS platform that automated sourcing and selecting process for a Seattle-based tech firm that specializes in cloud solutions, IT support and consulting. Acted as an HR consultant throughout the entire recruiting lifecycle to ensure the recruitment of top talent. -Refurbished and expanded a 6 step interview guide that boosted candidate quality through leveraging analytical and interpersonal testing to provide a consistent path to top talent -Created a scalable recruitment platform that expanded sourcing channels by tapping into different candidate pools, utilizing over 20 different job boards. Show less

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  MarketsandMarkets

  Jul 2016 - Oct 2017

  Associate HR Generalist

  Responsible for all HR related responsibilities that include Full Cycle Recruiting, Benefit Administration and Payroll for a 1200 person Indian based Market Intelligence firm that provides syndicated research and consulting insights to Fortune 500 companies. Acted as the main HR point of contact for all North American employees as well a liaison for the India team.

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  Aquent

  Nov 2017 - now

  Cultivated and maintained strong relationships with the Managed Service Program (Contractor Services) for Aquent at Microsoft, ensuring compliance with program guidelines, including submittals and worker requirements. Monitored program trends and provided my team with actionable insights. Acted as a liaison between Recruiting and the MSP, ensuring recruiters had a comprehensive understanding of job requirements and were fully equipped for success. Oversaw the full lifecycle of onboarding, on-assignment support, offboarding, and redeployment for a contractor population of 200+ Aquent employees at Microsoft across the US and Canada, ensuring seamless and efficient experiences throughout each phase.

  • Program Partner - Microsoft

    Jan 2021 - now

  • Resource Manager - Microsoft

    Nov 2017 - Jan 2021