Sergiu Cheptine

Experience

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  JSC 'Migdal-P'​

  Aug 2008 - Apr 2011

  IT Engineer

  ▪ information system maintenance, assembly and debugging of computer technology, training and adaptation for company employers (users) on the methods of use the given system;▪ maintenance of security servers (Windows Server 2002);▪ maintenance and configuration of network equipment (CISCO, Linksys);▪ quality audit of technologies, applications and existing systems;▪ implementing and configuring of new technologies within the given system.

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  Moldtelecom

  Jul 2011 - Sept 2015

  ▪ mobile-network KPI’s (CS&PS) data analysis/forecasting and reporting to management (3G and 3G+ networks);▪ core-network infrastructure Capacity & Performance analysis and planning (Key Metrics – CPU, Memory, Throughput, etc.);▪ RAN Resources monitoring and management;▪ Core Network resources (SW / HW) monitoring and planning;▪ mobile network overload situations analysis and reporting to management;▪ licence and software resources planning for expanding networks (UMTS2100 and UMTS900 technologies). Show less

  • Senior Telecommunications Engineer

    Jan 2014 - Sept 2015

  • Telecommunications Engineer

    Jul 2011 - Dec 2013
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  EE

  Oct 2015 - Jun 2017

  IT-Cloud Infrastructure Capacity Analyst

  ▪ CITRIX cloud environments (farms) capacity monitoring and reporting to management (>500 servers); responsible for the capacity analysis of IT call routing services and IT Networks;▪ call centres and company sites capacity analysis (interfaces monitoring – throughput, link errors, latency, etc.);▪ capacity reporting and forecasting for 2,500+ company and contractors servers (physical and virtual) infrastructure;▪ creation of on-demand reports after monitoring and analysis of highlight service-threatening issues;▪ establishment of readable and usable reporting suite and dashboards after manipulation with big data-sets;▪ analysis and production for quality of contractual delivered capacity plans/reports provided by contractors, checking of service and system component coverage. Show less

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  Gilat Satellite Networks

  Jun 2017 - Dec 2017

  Service Desk Team Lead

  - Leading, recruiting, and supporting a team of six IT Service Desk representatives;- Setting and ensuring a high customer service is provided in a timely and accurate manner;- Monitor, evaluate and improve the SD team's performance KPIs and IT service best practices;- Identifying and prioritizing of development areas for each SD member (creating of IT&Soft skills set map, setting the SD individual road maps, etc.)- Team training's acquiring process – analysis with IT Department Director of needed SD improvement areas (Microsoft Cloud Products, Cisco CCNA fundamentals, SAP, etc.,)- Monitoring & capacity analysis of company IT infrastructure (AD servers and IT Networks elements)- Develop daily, weekly and monthly reports on help desk team’s productivity and performance; Show less

• 

  Nokia

  Jan 2018 - now

  - Managed and supervised Nokia Cloud Infrastructure projects for customers, within several teams and professionals. Led the Cloud Infrastructure competence development process within the guild. - Managed the development and maintenance of test Nokia Cloud Infrastructure Lab environments, along with Cloud solution (HW/SW) homologation and testing, as well, driving the fast resolution of issues encountered during testing.- Ensured HW and SW Cloud solutions were installed and verified on all Customer’s Cloud Systems by the agreed project scope.- Managed Cloud Infrastructure guild relationships by delivering Nokia solutions test results and other infrastructural services to all involved stakeholders: R&D, Customer Support and the client teams. Show less - Providing new Nokia Product (NPI) support for Nokia customers;- Deployment and testing of new IT/Telecom products in Nokia lab;- Analysis of Nokia Telecom cloud environment, Nokia VNF software solutions;- Setting/supporting of Nokia Products on Customer site’s (when required);- Writing and testing of new Cloud features ATMNs (acceptance tests) – per defined & agreed milestone;- Fast reactivity on detected issues, investigation handling, also providing recommendations when required;- Monitor, evaluate and improve Nokia RAN Cloud Products: AirScale BSC, Single RAN BTS;- Developing of on-demand reports on quality and performance for Nokia Products; Show less

  • Cloud RAN Squad Leader

    Jan 2020 - now

  • Cloud Infrastructure Guild Leader

    May 2019 - Dec 2019

  • TelcoCloud Performance Engineer

    Jan 2018 - Dec 2019