Chris Dunkley

Experience

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  The Provincial Hotel

  May 2017 - Feb 2018

  Bar Supervisor

  -Supervised the bar on busy nights for a popular rooftop venue in one of Melbourne's liveliest areas, working under pressure and time constraints. -Learned the importance of patience, empathy and emotional and social intelligence when defusing potentially dangerous situations with aggressive intoxicated customers.-Ensured all standards and procedures were adhered to. -Ensured garnishes were prepared correctly throughout the week.-Monitored stock levels to prevent shortages of critical items.-Quickly and accurately mixed a variety of elaborate drinks from memory.-Abided by all national alcohol regulations, particularly in regard to intoxicated persons and minors, exercising patience and social intelligence in order to tactfully refuse service. Show less

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  Southern Cross Garden Bar Restaurant

  Apr 2018 - Feb 2019

  Food Expeditor

  -Communicated orders and information between front-of-house and back-of-house, conducting the pace and rhythm of the restaurant while developing people skills in order to placate difficult colleagues and defuse high-pressure situations. -Closely monitored the quality, presentation and speed of each dish delivered to the restaurant.-Abided by all national food regulations, particularly in regard to allergens and hygiene.

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  RIO STEAKHOUSE

  Aug 2020 - Oct 2021

  Team Supervisor

  -Worked with a calm sense of urgency in the face of pressure to coordinate and delegate tasks between staff. -Continued to develop teamwork, prioritisation, communication, multitasking and swift problem-solving skills as I interacted with hundreds of customers week after week. -Continued to develop soft skills, particularly patience, empathy and emotional and social intelligence as I navigated difficult customers to achieve desired outcomes for multiple parties. -Ensured the safety and well-being of customers and staff. -Ensured that the bar and restaurant operated at maximum efficiency without sacrificing high standards.-Continually assessed stock levels to prevent shortages of critical items. -Distributed stock effectively to decrease waste and profit loss.-Trained and developed new staff.-Coordinated staff breaks to maximise labour efficiency. Show less

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  Japan Exchange and Teaching Program(me) (JET)

  Nov 2021 - Sept 2022

  Assistant Language Teacher

  -Participated in a long-standing government exchange programme fostering grassroots internationalization between Japan and the United Kingdom.-Taught unique nursery, primary and middle school classes as part of an experimental and pioneering new English language programme.-Continually adapted my teaching and presentation strategy to various age groups in order to achieve the best results.-Overcame linguistic and cultural barriers integrating into a small island population of less than 3000 people.-Integrated myself into local communities through clubs and events such as taiko drumming, speech contests and extra-curricular adult language classes. Show less

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  Accenture UK & Ireland

  Jan 2024 - Mar 2024

  Junior Robotic Process Automation (RPA) Developer

  -Created automations and state machines in UiPath Studio.-Adapted and updated existing automations and state machines. -Worked collaboratively using tools such as GitLab, Jira and Redmine.

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  Accenture UK & Ireland

  May 2024 - now

  - API Modernization: Contribute to seamless integration and data flow between legacy and modern systems through the creation/modification of YAML specifications, Java mappers, implementation tests and Insomnia tests. - Defect Identification: Ensure functionality and performance standards through the identification and analysis of defects, comparing files in C and Java.- Defect Correction: Enhance accuracy and reliability of APIs by assisting in the resolution of defects.- API Modification: Utilize Swagger and REST to edit and refine the structure and functionality of APIs.- Other tools and skills required: SQL Developer (Insomnia testing); Gitlab and Gerrit (version control); CODR (object storage/manipulation); Jira (project management); and manipulating virtual Linux/Windows machines via terminal commands. Show less

  • Packaged App Development New Associate

    Aug 2023 - now

  • Junior Application Programming Interface (API) Developer

    May 2024 - Nov 2024