
Adam Patton, MS, CPCU, AIC
Hardlines Merchandising Lead

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About me
Sedgwick Delegated Authority (former CJW)
Education

Boston University - Metropolitan College
-Master's degree Insurance
Kirkwood Community College
-Associate of Arts - AA Liberal Arts and Sciences/Liberal Studies
University of Iowa
-Bachelor of Arts - BA Communication and Media Studies
Experience

Sears
Aug 2003 - May 2008Hardlines Merchandising Lead
UFG Insurance
Jun 2008 - Jan 2013In this position I served as a multi-line adjuster within the Texas and Oklahoma market areas, processing claims from first report of loss to closure. I utilized PowerClaim and Xactimate software to conduct property estimates. At this time I recorded 95% on a 2012 branch audit (highest in region) and earned “Above Expected” designation on my 2012 performance review (top 10% rating). Multi Line adjuster that primarily handled claims for Minnesota and adjoining states
Field Claims Representative
Sept 2011 - Jan 2013Claims Representative
Jun 2008 - Sept 2011

UFG Insurance
May 2013 - Jul 2015Claims SupervisorAs a Claims Supervisor for United Fire Group, I directed a team of seven multi-line adjusters in processing claims within the Texas and Oklahoma market areas. I oversaw litigation claims activity, attending depositions, mediations and trials in person to gather pertinent information and facilitate claims process. Additionally I reviewed daily, weekly and monthly claims reports, and hired and trained a staff of insurance pros.

Hallmark Financial Services Inc.
Aug 2015 - Jun 2016Claims SupervisorIn this role I managed a national team comprised of five transportation claims adjusters, and two commercial general liability (CGL) claims adjusters specializing in bodily injury, property damage and construction defect. I spearheaded our organization’s claims audit program and administered the Medicare reporting process while directly engaging in vendor selection, management and review.

Argo Group
Jul 2016 - Nov 2017Claims SupervisorAt Argo, I directed a national team of six commercial property adjusters, processing claims ranging in severity from small excess and surplus limits to $100M+ property excess share policies, and providing hands-on management and guidance for adjusters in each regional market. I administered specialty program claims for wineries, breweries, logging and forestry enterprises, and water and fire districts while directly engaging in vendor selection, management and review.

Sedgwick
Nov 2017 - Jun 2021Claims SupervisorFor Sedgwick, I direct a national team of nine commercial property adjusters, processing claims ranging in severity from below deductible to over $100M for properties ranging in value from $5M to over $1B, and acting with extensive autonomy from insurance carriers and brokers. I supervise over 900 severity claims, totaling over $500M in outstanding reserves.

Crum & Forster
Jun 2021 - Feb 2022Director of E&S Property ClaimsAs Director of Property Claims, I directly oversee direct-written, E&S claims and provide oversight on Program/TPA handled claims, collaborates with front-line claim personnel and claim managers to execute on enterprise-wide initiatives that impact bottom line financial results. Ensure there are appropriate and timely coverage reviews, claim investigations, analysis, damages assessments and disposition strategies with action plans to ensure fair and equitable resolutions. Participates in the retention of new business and renewal of current business. Conducts regular claim audits and file reviews as appropriate. Show less

Sedgwick
Feb 2022 - Jun 2024Claims SupervisorFor Sedgwick, I direct a national team of nine commercial property adjusters, processing claims ranging in severity from below deductible to over $100M for properties ranging in value from $5M to over $1B, and acting with extensive autonomy from insurance carriers and brokers. I supervise over 900 severity claims, totaling over $500M in outstanding reserves. This is for the AmRisc program.

Starwind Specialty Insurance
Feb 2025 - nowSenior Claims SpecialistNational Claims Service - Technical claim handling of general liability claims, both litigated and non-litigated. Accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation, and settlement or setting trial strategies.
Licenses & Certifications

Chartered Property Casualty Underwriter (CPCU)
The InstitutesJan 2014
Associate in Claims - Management (AIC-M)
The InstitutesJan 2010
Associate in General Insurance (AINS)
The InstitutesJan 2010
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