Experience

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  The harbour school

  Jan 1993 - Jan 1996

  Language arts teacher
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  Randstad technologies us

  Jan 1997 - May 2018

  Executive leadership member responsible for managing all aspects of operations and human resources for a $1.4 billion division of Randstad Holding. Strategic management of the following business areas; contract and compliance, customer service, business systems process optimization, training and development, employee development, field support and operations. Primary business partner to the following Randstad USA departments; Legal, Billing, AP, AR, Marketing, Finance, Learning and Development, IT and Human Resources. •Executive sponsor and Project Manager for $6 million PeopleSoft system integration including team management, project discovery and planning, communications, training and change management.•Change Agent for post-acquisition integration projects including operational processes, business process workflow, variable compensation, business intelligence and applicant tracking system.•Lead workplace culture and employee engagement strategy and execution.•Develop and implement process and policy to comply with federal and state regulations governing employment, company objectives and to mitigate risk.•Lead the development and maintenance of training manuals and employee resource guides.•Accountable for the development and implementation of programs and systems to support business goals and market trends.•Continuously review all business areas and collaborate with strategic business partners to evaluate data, systems and processes to make informed decisions in order to continuously improve, maximize sales, reduce costs and gain efficiencies.•Collaborate with executive leadership on performance management process.•Facilitate clear and transparent communication between all levels and functions of the company.•Manage, coach, train and develop personnel teams ranging in size from 5 to 55.•Oversee Training and Development and implemented learning management system, created associate learning paths and developed content. Show less •Selected and implemented the company’s first cloud based applicant tracking and custom relationship management software.•Implemented customer service and success team focused on the post sales life cycle from the customer perspective.•Implemented contract review and compliance team, tools and processes and oversaw all client contract negotiations resulting in decreased DSO.•Designed and implemented risk mitigation and audit procedures to ensure compliance with state and federal employment laws.•Managed Payroll and Billing for 5,000 external employees.•Implemented Major Account reconciliation team.•Designed, implemented and managed company wide employee reward and recognition programs.•Full P&L responsibility for multiple departments.•Create and implement strategic business plans. Show less

  • Vice President of Operations

    Jan 2010 - May 2018

  • Director Of Operations

    Jan 2004 - Jan 2010

  • Regional Recruiting Director

    Jan 2000 - Jan 2004

  • Recruiting Manager

    Jan 2000 - Jan 2001

  • Technical Recruiter

    Jan 1997 - Jan 2000
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  Medicus healthcare solutions

  Jun 2018 - now

  Director of operations