Hannah Oladipo

Hannah Oladipo

Call Center Customer Service Representative ► Relationship Management | Problem Solving

Followers of Hannah Oladipo5000 followers
location of Hannah OladipoLagos State, Nigeria

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  • Timeline

  • About me

    Social Media & Community Manager | Content Strategy Development | Digital Marketer | Consumer & Community Engagement | PR Specialist | Brand Manager » Fostering Brand Visibility & Credibility

  • Education

    • Nigerian Institute of Public Relations

      -
      Associate's degree Public Relations, Advertising, and Applied Communication
    • Lagos State University

      2022 -
      Mass Communication
  • Experience

    • CHRIST EMBASSY INTL (BELIEVERS' LOVEWORLD)

      Jul 2013 - Dec 2014
      Call Center Customer Service Representative ► Relationship Management | Problem Solving
    • SAPPHIRE VIRTUAL NETWORKS LIMITED

      Feb 2015 - Sept 2019
      Sales And Marketing Intern ► Digital Marketing | Social Media Campaign Execution
    • Nigerian Teachers

      Jan 2020 - Aug 2022
      Online Community Manager ► Community Platform Scalability | Social Media Marketing

      ► Monitored and approved content or posts on the Facebook community of over 500,000 teachers across Nigeria, with an average of 200 posts daily and over 500 moderation alerts.► Planned, created and scheduled a program of digital content to be used across all digital channels, which increased engagement with teachers, key audiences and stakeholders by 40% in less than a year. ► Monitored, tracked and reported feedback and online reviews, which improved teacher relations by 30%

    • Goge Africa

      Sept 2022 - Jun 2023
      Social Media Manager ► Market Research & Analysis | Social Media Management | Customer Relation

      During my tenure as Social Media Manager at Goge Africa, I was responsible for identifying and monitoring social media and digital communications trends and providing solutions through social media that helped meet organizational goals. I created data-driven analytical reports on our social media and distilled down pertinent information that helped us segment our audiences effectively. Other contributions included, but not limited to:► Employing monthly social media analytics and reporting to inform the social strategy and made recommendations for optimizing content by channel and audience, which helped in maximizing ROI by 35%. ► Delivering a comprehensive social media strategy, which was instrumental in increasing the company's overall social media following to over 10k followers.► Creating social media content that reflected Goge Africa’s brand guidelines and tone of voice across all social media platforms (LinkedIn, Twitter, Instagram, Facebook) and website, leading to a 10% increase in organic traffic. Show less

    • SquaredFinancial

      Jun 2023 - now
      Social Media Manager ► Content Planning & Development | Social Media Campaign Execution

      SquaredFinancial boasts an established track record in FinTech and investment solutions since 2005. It is led by market veterans and leadership giants who share a passion for trading and a vision to reshape the industry landscape.Recruited as Social Media Manager at SquaredFinancial, I am saddled with the responsibilities of creating high-quality, engaging, and visually appealing content across various social media platforms. I am recognized for developing and executing comprehensive social media strategies that align with the company's goals and brand identity.Results:► Suggested and implemented community engagement initiatives by actively interacting with followers, and responding to comments, messages, and mentions in a timely manner, growing their followers from 8k to over 23k organically. ► Utilized internet tools, trends, and business models to raise the company’s visibility across its Nigeria, Cyprus, Asia, Latin America, and Europe region social media platforms, leading to a 25% increase in lead generation and a 15% boost in conversion rates.► Planned, executed, and monitored social media campaigns, including promotions, giveaways, and collaborations, which increased brand visibility and boosted customer outreach by 60%.For a detailed list of accomplishments, connect with me! Show less

  • Licenses & Certifications

    • Digital Marketing

      Udemy Certified Professional
      Oct 2022
    • Public Relations

      Business Education Examinations Council
      Aug 2021
  • Volunteer Experience

    • Administrative Aide

      Issued by Innercity misson
      Innercity missonAssociated with Hannah Oladipo
    • Hostess

      Issued by CARING HOMES ORPHANAGE on Dec 2016
      CARING HOMES ORPHANAGEAssociated with Hannah Oladipo